Kailea Gilmore
Zachary,LA
Summary
I am a passionate and results-oriented saleswoman with a proven track record of excelling in fast-paced, high-volume environments characterized by a positive atmosphere. I thrive on providing exceptional customer service while building and maintaining strong consumer and interpersonal relationships.
Overview
12
12
years of professional experience
Work History
Licensed Mortgage Loan Originator
Paramount Residential Mortgage Group
Baton Rouge, LA
10.2023 - Current
- Manage lead pipeline,
- Take Mortgage Loan Applications
- Manage Marketing Strategy and Campaigns,
- Respond promptly to all client requests
- Provided timely updates regarding the status of each loan application to appropriate parties throughout the process.
- Developed and maintained relationships with real estate agents, builders, and financial professionals to increase referral business.
- Complied applications and paperwork and double-checked for accuracy.
Licensed Nail Technician
Self Employed Contractor
Baton Rouge, LA
04.2012 - Current
- Provided consultations to clients regarding the best nail care treatments for their needs.
- Designed custom nail art for special occasions
- Advised clients on appropriate colors and designs based on individual preferences.
- Build Client Relationships
- Schedule and maintain appointments
- Answer and respond to clients promptly
- Performed nail services such as manicures, pedicures, and acrylics on clients.
Automotive Sales Consultant
GERRY LANE BUICK GMC
Baton Rouge, LA
02.2024 - 03.2024
- Provided product information, features, and benefits to customers.
- Greeted customers and identified their automotive needs.
- Assisted in developing customer financing options.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Organized promotional events to increase brand awareness within the community.
- Executed creative marketing campaigns designed to increase showroom traffic.
Loan Officer
Neighbors Federal Credit Union
Baton Rouge, LA
09.2021 - 06.2023
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Developed and maintained relationships with potential customers to increase loan business.
- Counseled clients on debt management and repayment plans.
- Negotiated terms and conditions of loan contracts.
- Explained various types of loans available to customers and their associated terms and conditions.
Loan Officer
Delta Financial Services
Zachary, LA
12.2020 - 09.2021
- Developed and maintained relationships with potential customers to increase loan business.
- Provided customer service support throughout the entire process from application through closing.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Tracked and managed new leads and followed up on referral business.
- Prepared reports for customers with delinquent and irreconcilable accounts.
Loan Administrator
Tower Credit
Baton Rouge, LA
10.2019 - 12.2020
- Answer high volume of incoming calls to take loan applications, make payment arrangements and schedule closing appointments
- Made outbound sales calls
- Created lead producing website
- Managed and tracked loan officer's loan volume, Managed Google Ads/SEO, Created Marketing Content, Closed Consumer loans
- Processed payments from customers and maintained accurate records of payment histories.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Collaborated with company teams to expedite loan approval processes.
Education
License - Mortgage Loan Origination
Learn Mortgage
Online 09-2023
License - Nail Technician
Cloyd's Beauty School #1
Monroe, La04-2012
Some College (No Degree) - Education
Southeastern Louisiana University
Hammond, LASkills
- Presentation Skills
- Writing And Verbal Communication
- Customer Relationship Development
- Prospecting Expertise
- Customer Service And Support
- Relationship Selling
- Processing Documents
- Processing Loan Applications
- Financial Analysis Aptitude
- Negotiation Tactics
- Closing Process Requirements
- Conducting Financial Assessments
- Sales And Marketing Strategies
- Sales Development
- Relationship Management
- Leads Prospecting
- Sales Pipeline
- Sales Contract Management
- Persuasive Communication
- Digital Content Creation
- Website Design
- Video Content Creation
- Work Planning And Prioritization
Timeline
Automotive Sales Consultant
GERRY LANE BUICK GMC
02.2024 - 03.2024
Licensed Mortgage Loan Originator
Paramount Residential Mortgage Group
10.2023 - Current
Loan Officer
Neighbors Federal Credit Union
09.2021 - 06.2023
Loan Officer
Delta Financial Services
12.2020 - 09.2021
Loan Administrator
Tower Credit
10.2019 - 12.2020
Licensed Nail Technician
Self Employed Contractor
04.2012 - Current
License - Mortgage Loan Origination
Learn Mortgage
License - Nail Technician
Cloyd's Beauty School #1
Some College (No Degree) - Education
Southeastern Louisiana University
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