Kailee Naugler
Bennett,CO
Summary
Proven store lead with experience in team leadership and training. Expertise in cash handling and inventory management. Focused on optimizing store operations and ensuring exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Cashier/E-Commerce Personal Shopper
King Soopers
Bennett, Colorado
12.2022 - 01.2026
- Operated cash register efficiently to process customer transactions.
- Assisted customers with product inquiries and provided friendly service.
- Maintained accurate cash drawer during shifts and balanced at end of day.
- Handled returns and exchanges according to store policies and procedures.
- Trained new cashiers on register operations and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Store Lead
Wag N Wash
Castle Rock, Colorado
04.2021 - 12.2022
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service and product knowledge.
- Managed inventory levels and organized product displays for optimal customer engagement.
- Assisted customers with product selection and addressed inquiries effectively.
- Maintained cleanliness and organization of the store environment for customer satisfaction.
- Regularly communicated with upper management regarding operational matters affecting the business.
- Handled cash reconciliation at end of shift.
- Maintained accurate records of transactions for financial reporting purposes.
- Resolved customer complaints in a timely manner.
- Received store deliveries and transported items to correct facility locations.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
Education
Bachelor of Science -
Metropolitan State University of Denver
Denver, CO12-2029
High School Diploma -
Pikes Peak Community College
Colorado Springs, CO12-2021
Skills
- Customer service
- Team leadership
- Cash handling
- Inventory management
- Sales support
- Training and mentoring
- Multitasking and organization
- Product knowledge
- Customer service excellence
- Sales transactions
- Credit card processing
- Credit and cash transactions
- Point of sale operation
- Payment processing
- Ordering and stocking
- Cash register systems
- Refund handling
- Identification checks
- Cash handling expertise
- Merchandise restocking
- Basic math
- Cash drawer balancing
- Cash handling and management
- Refunds and exchanges
Timeline
Cashier/E-Commerce Personal Shopper
King Soopers
12.2022 - 01.2026
Store Lead
Wag N Wash
04.2021 - 12.2022
Bachelor of Science -
Metropolitan State University of Denver
High School Diploma -
Pikes Peak Community College