Desaree Mistretta
Edgewater
Summary
Cashier and sales professional with over 12 years of extensive expertise in retail environments, adept at optimizing customer satisfaction and operational efficiency. Demonstrates proficiency in cash handling, inventory management, and workflow optimization, with a proven track record of implementing strategies to reduce wait times and enhance service delivery. Committed to fostering a welcoming shopping experience and eager to leverage skills in a dynamic setting to drive customer loyalty and business success.
Resourceful E-Commerce Personal Shopper known for high productivity and efficient task completion. Possess specialized skills in customer service, product knowledge, and digital marketing tools. Excel in time management, problem-solving, and communication, ensuring positive shopping experiences online.
Overview
13
13
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Food Market
Paramus
06.2025 - Current
- Assisted customers with product selections and provided detailed product information.
- Navigated store layout efficiently to ensure optimal shopping experience for clients.
- Maintained cleanliness and organization of shopping areas for enhanced customer satisfaction.
- Processed online orders quickly and accurately.
- Provided product recommendations to customers.
Key Leader
Burlington
Edgewater
10.2024 - 01.2025
- Led team to improve store operations, enhancing efficiency and staff collaboration.
- Implemented strategies that boosted customer satisfaction and increased sales.
- Developed training programs to elevate team skills and performance.
- Analyzed sales data to identify trends and optimize product placement.
- Resolved operational challenges, achieving measurable improvements in service delivery.
- Led a team of associates to enhance customer service, resulting in noticeable improvements in customer satisfaction scores.
- Coordinated with inventory managers to streamline stock replenishment processes, reducing out-of-stock incidents and increasing sales.
- Analyzed sales data to identify trends, enabling targeted promotions that contributed to marked gains in monthly revenue.
- Fostered a positive work environment, mentoring team members to boost morale and enhance overall team performance.
- Implemented a new scheduling system that optimized shift coverage, leading to improved operational efficiency and reduced labor costs.
Cashier
BJ's Wholesale Club
Paramus
10.2023 - 02.2024
- Maintained cleanliness at the front-end, ensuring a welcoming environment for customers.
- Processed transactions efficiently, ensuring fast service and enhancing customer satisfaction during peak hours.
- Assisted customers with returns and exchanges, fostering a positive shopping experience and building loyalty.
- Worked closely with team members to streamline checkout processes, reducing wait times and improving service flow.
- Demonstrated a positive attitude while engaging with customers, reinforcing brand values and enhancing the overall shopping experience.
- Streamlined the checkout process by implementing new procedures, significantly reducing customer wait times and enhancing overall service efficiency.
- Engaged with customers to promote membership benefits, contributing to increased loyalty and repeat business through effective communication.
- Managed cash operations and ensured accurate nightly register reconciliation.
- Enhanced customer service by efficiently organizing and processing orders.
- Maintained store cleanliness and order, improving customer satisfaction.
- Executed service desk tasks, ensuring timely order fulfillment and accuracy.
- Utilized computer systems for inventory management and order processing.
- Maintained organized front-end displays, contributing to improved customer navigation and increased sales of featured products.
- Coordinated with team members to fulfill online orders efficiently, ensuring timely delivery and elevated customer satisfaction.
- Provided exceptional service at the Service Desk, assisting customers with inquiries and fostering a welcoming environment.
- Analyzed inventory levels to optimize shelf organization, resulting in noticeable improvements in product accessibility.
Head Cashier and Sales Associate
The Home Depot
Lodi
10.2022 - 09.2023
- Processed customer transactions efficiently, enhancing checkout speed and accuracy.
- Executed efficient cash handling processes, ensuring accurate transactions and enhancing customer trust through reliable service.
- Collaborated with team members to maintain a clean and organized front end, fostering a welcoming shopping environment for customers.
- Managed inventory returns meticulously, reducing discrepancies and ensuring optimal stock levels, which contributed to improved store efficiency.
- Streamlined the item return process, facilitating quicker resolutions for customers and enhancing overall satisfaction through attentive service.
- Implemented a systematic approach for cleaning and maintaining registers, resulting in a more hygienic workspace and increased operational efficiency.
- Processed customer transactions efficiently, enhancing checkout speed and accuracy.
- Managed and organized orders, ensuring timely delivery and customer satisfaction.
- Maintained cleanliness of registers, promoting a hygienic shopping environment.
- Accurately balanced cash registers, ensuring financial integrity and accountability.
- Streamlined checkout processes, enhancing customer flow and reducing wait times, leading to improved shopper satisfaction.
- Provided exceptional customer service, fostering a welcoming atmosphere and encouraging repeat business through positive interactions.
- Monitored inventory levels and placed timely orders, ensuring product availability and minimizing stockouts for seamless operations.
- Executed daily cash register reconciliations, maintaining accuracy and accountability while adhering to financial protocols.
- Implemented a new order tracking system for deliveries, improving operational efficiency and enhancing customer communication.
- Processed transactions efficiently, maintained store cleanliness, organized shelves, managed photo department, assisted with customer photo needs.
- Streamlined checkout processes to enhance customer flow, resulting in shorter wait times and improved overall service satisfaction.
- Fostered a welcoming environment by assisting customers with inquiries and product selections, enhancing their shopping experience.
- Maintained accurate inventory records, identifying trends that led to timely restocking and reduced product shortages.
- Implemented an organized shelving system, optimizing product visibility and accessibility, which contributed to noticeable sales growth.
- Coordinated with team members to ensure cleanliness and organization of the store, promoting a safe and inviting shopping atmosphere.
Cashier/Sales Associate
ShopRite Supermarkets
Palisades Park
08.2018 - 01.2020
Cashier/Sales Associate
Cafasso's Fairway Market
Fort Lee
01.2018 - 01.2020
Cashier/Sales Associate
CVS Health
Fort Lee
09.2012 - 09.2014
Education
Bachelor of Science - Early Childhood Care and Education
Bryant & Stratton College
Buffalo, NY 07.2025 - 08.2025
High school -
Paramus voh teach
High school diploma -
YCS Educational Center
Fort Lee, NJSkills
- Cash Handling
- Food Service
- Sales
- Cashiering
- Retail
- Leadership
- Supervising
- Customer Service
- Inventory Management
- Team Collaboration
- Problem Solving
- Organizational Skills
- Time Management
- Sales Strategy
- Inventory Control
- Sales Operations
- Service Excellence
- Order Management
- Workflow Optimization
- Online order processing
- Customer Engagement
- Microsoft
- Brand Promotion
- Sales Forecasting
References
- Brenda, Burlington, +1 (917) 432-4062
- Maggie, Home Depot, Marmis90691@gmail.com, 2017556527
Timeline
Bachelor of Science - Early Childhood Care and Education
Bryant & Stratton College
07.2025 - 08.2025
E-Commerce Personal Shopper
Whole Food Market
06.2025 - Current
Key Leader
Burlington
10.2024 - 01.2025
Cashier
BJ's Wholesale Club
10.2023 - 02.2024
Head Cashier and Sales Associate
The Home Depot
10.2022 - 09.2023
Cashier/Sales Associate
ShopRite Supermarkets
08.2018 - 01.2020
Cashier/Sales Associate
Cafasso's Fairway Market
01.2018 - 01.2020
Cashier/Sales Associate
CVS Health
09.2012 - 09.2014
High school -
Paramus voh teach
High school diploma -
YCS Educational Center