Kaileigh Goff
Stockbridge,GA
Summary
Devoted Veterinary Assistant/Technician with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to emergency tasks in support of animal care needs.
Overview
3
3
years of professional experience
Work History
Head Kennel Technician
Union City Veterinary Medical Center & Emergency Clinic
Union City, GA
01.2019 - 09.2020
- Provided daily care for animals, including feeding, grooming and exercising.
- Maintained cleanliness of kennels, cages and yards.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Monitored animals for signs of illness or injury and reported any changes to management team.
- Adhered to safety protocols when handling animals in the facility.
- Kept accurate records of animal arrivals, departures, adoptions and transfers.
- Worked closely with other members of the veterinary team to ensure proper care for each animal.
- Responded quickly to emergency situations involving sick or injured animals.
- Tracked inventory levels of food, bedding and other supplies needed for animal care.
- Maintained detailed records of animal intake forms and vaccination history.
Kennel Technician
Bark and Board
Atlanta, Ga.
10.2017 - 05.2018
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Provided humane treatment of all animals at all times.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Cleaned living areas to provide healthy environment for boarded animals.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Played with dogs and cats to maintain socialization and reduce stress.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Veterinary Assistant/Technician
Banfield Animal Hospital
Morrow, GA
10.2020 - Present
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Cleaned and sterilized exam rooms between appointments.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Emergency Actions/TPR/Catheter Placements.
- Knowledge of Heartworm/Tick prevention.
- Ordered medication refills when needed.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Provided emotional support to pet owners during difficult times.
- Educated clients on proper animal health care routines.
- Assisted veterinarians in examining animals.
- Documented and tracked treatment activities.
- Trained new veterinary staff on office procedures and requirements.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
Education
Certification of Veterinary Assistant - Veterinarian Assisting
Animal Behavioral College
Valencia, CA08-2020
High School Diploma -
Stockbridge High School
Stockbridge, GA06-2010
Associate of Arts - Graphic Design
Georgia State University
Atlanta, GASkills
- Possesses exceptional results building productive relationships
- Resolves complex situations and wins customer loyalty
- Demonstrates outstanding problem solving and active listening skills
- Acknowledged for unwavering commitment to provide customer service and sales
- Demonstrates a sense of urgency in complex environments
- Medication Administration
- Disease Prevention
- Customer Service
- Treatment Administration
- Teamwork and Collaboration
- Written Communication
- Time Management
- Microsoft Office
- Pet Owner Advisory
- Equipment Disinfection
Timeline
Veterinary Assistant/Technician
Banfield Animal Hospital
10.2020 - Present
Head Kennel Technician
Union City Veterinary Medical Center & Emergency Clinic
01.2019 - 09.2020
Kennel Technician
Bark and Board
10.2017 - 05.2018
Certification of Veterinary Assistant - Veterinarian Assisting
Animal Behavioral College
High School Diploma -
Stockbridge High School
Associate of Arts - Graphic Design
Georgia State University
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