Kaileigh Hintlian
Somerville,MA
Summary
4L enrolled in New England Law |Boston's evening program, who also works full-time as a Senior Retirement Specialist who has a calm and approachable demeanor, equipped to handle challenging problems or conversations. A dependable, fast- learner who is passionate about the legal field.
Overview
12
12
years of professional experience
Work History
Senior Retirement Specialist
Massachusetts Teachers' Retirement System
Charlestown, MA
11.2020 - Current
- Please see responsibilities provided below under Retirement Analyst
Server
The George Jones
Nashville, TN
09.2018 - 07.2020
- Preserved the safety and wellness of clientele by maintaining up to date Alcoholic Beverage Commission license
- Frequently assisted colleagues during rush periods to foster teamwork while providing exceptional service and guest dining experience
- Executed the set- up and provided detail oriented customer service for private events
Retirement Analyst
Massachusetts Teachers' Retirement System
Charlestown, MA
08.2015 - 08.2018
- Calculates and accurately processes retirement applications, service purchase applications and creditable service estimates for members
- Assists members with benefit estimates and retirement planning needs
- Provides experienced assistance at member education seminars
- Responds professionally to written, telephone, and in- person inquiries from members, employers, and other constituents
Head Waitress
The Lansdowne Pub
Boston, MA
04.2014 - 08.2018
- Provided welcoming and timely customer service to clientele in a fast paced environment
- Maintained safety of clientele by following alcohol limit guidelines
- Informally recognized as Head Server with responsibility for coaching and mentoring new servers
Administrative Assistant/ Contractor
Massachusetts Teachers' Retirement System
Cambridge, MA
08.2014 - 08.2015
- Conducted a preliminary review of retirement and service purchase applications to prepare for processing
- Acknowledged retirement and service purchase applications, identifying high priority cases, and managed the organization of files
- Performed receptionist duties such as triage and direct phone calls, greet visitors in a warm and professional manner, and notify staff of appointments and package deliveries in a timely fashion
- Opened, sorted and date-stamped daily mail
Sales Coordinator
Courtyard Marriott by Logan Airport
Boston, MA
10.2013 - 05.2014
- Managed the use of three large banquet spaces
- Organized and planned major functions, meetings, and seminars
- Coordinated crew accommodations for six major airlines
Wait Staff and Bartender
Portland Pie Company
Reading, MA
05.2013 - 10.2013
- Assisted guests with menu selections, while making recommendations and accommodating special requests
- Collected payments and balanced transactions
Education
J.D. -
New England Law | Boston
Boston, MA05-2026
Bachelor of Arts - Sociology
University of Massachusetts
2013
Professional Affiliation
- Massachusetts Association of Public Pension Attorneys
Timeline
Senior Retirement Specialist
Massachusetts Teachers' Retirement System
11.2020 - Current
Server
The George Jones
09.2018 - 07.2020
Retirement Analyst
Massachusetts Teachers' Retirement System
08.2015 - 08.2018
Administrative Assistant/ Contractor
Massachusetts Teachers' Retirement System
08.2014 - 08.2015
Head Waitress
The Lansdowne Pub
04.2014 - 08.2018
Sales Coordinator
Courtyard Marriott by Logan Airport
10.2013 - 05.2014
Wait Staff and Bartender
Portland Pie Company
05.2013 - 10.2013
J.D. -
New England Law | Boston
Bachelor of Arts - Sociology
University of Massachusetts
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