Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Kailel Stephenson

Baltimore,Maryland

Summary

Determined College student majoring in Business who is also a hard worker, self-motivated, and dedicated to graduating College school and pursuing a career in Real Estate and Automotives that surely will aid your company with strong ethic and leadership skills to meet goals.

Overview

5
5
years of professional experience

Work History

Valet

AboveParValet
04.2024 - Current
  • Entered guest vehicle information and location in computerized valet parking system.
  • Provided support in other areas such as bellhop duties when necessary, showcasing versatility within the hospitality environment.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Parked and retrieved cars according to customer needs.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.

Crew Member

Burger King
03.2024 - Current
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Observed customer purchases in line and differentiated between standard portions.
  • Brewed coffee and tea and changed out drink station syrups.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Porter

Mercedes Benz
08.2023 - 02.2024
  • Parked and retrieved cars according to customer needs.
  • Facilitated smooth operations within the service department through effective communication with team members and supervisors.
  • Reduced wait times for customers through efficient organization of vehicle intake process during peak hours.
  • Assisted in maintaining a positive online presence for the dealership by responding to customer inquiries and addressing feedback in a timely, professional manner.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

Store Associate

Target
03.2023 - 08.2023
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Wrapped, boxed and weighed bakery department products.
  • Contributed to loss prevention efforts by monitoring store activity closely during shifts.
  • Answered questions about store policies and addressed customer concerns.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.

Cashier

Walgreens
08.2022 - 03.2023
  • Greet customers entering
  • Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits
  • Process merchandise returns and exchanges
  • Register customers for the Dollar Reward Savings Club card
  • Answer customers' questions and provide information on procedures or policies
  • Compute and record totals of transactions
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Issue receipts, refunds, credits, or change due to customers
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Crew Member

Burger King
09.2021 - 06.2022
  • Greets guests with a smile while receiving orders and processing payments
  • Prepares and packages food and drink products
  • Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
  • Maintains health and safety standards in work areas
  • Unloads and stocks inventory items as needed
  • Prompt and regular attendance on assigned shifts
  • Follows Burger King uniform and grooming standards and policies.

Secretaries and administrative assistant

Innovative Services
07.2019 - 08.2019
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Create, maintain, and enter information into databases
  • Operate office equipment, such as fax machines, copiers, or phone systems, and arrange for repairs when equipment malfunctions.

Education

No Degree - Business Administration And Management

The Community College of Baltimore County
Catonsville, MD

High School Diploma -

Milford Mill Academy
Baltimore, MD
06.2022

Skills

  • Fast learner
  • Multitasking
  • Dedicated
  • Friendly
  • Fast worker
  • Serving
  • Enthusiastic
  • Passionate
  • Professionalism
  • Customer service and support
  • Problem-solving abilities
  • Reliability

Activities

Volunteering at soup kitchens

Timeline

Valet

AboveParValet
04.2024 - Current

Crew Member

Burger King
03.2024 - Current

Porter

Mercedes Benz
08.2023 - 02.2024

Store Associate

Target
03.2023 - 08.2023

Cashier

Walgreens
08.2022 - 03.2023

Crew Member

Burger King
09.2021 - 06.2022

Secretaries and administrative assistant

Innovative Services
07.2019 - 08.2019

No Degree - Business Administration And Management

The Community College of Baltimore County

High School Diploma -

Milford Mill Academy

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Kailel Stephenson