Kailey Cooper

In this position I cleaned vacation rentals to high standards for new incoming tenants, Many times it was a fast paced environment that relied heavily on efficiency and skillful time management. This Position requires consistent problem solving as there were often issues with rentals when previous tenants left. Many times solving tenants issues with checking in and responding to various questions while on there stay.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

This job position required me to work as a team player maintaining a safe and clean environment while going above and beyond to maintain higher level customer service.

• Maintained cleanliness and organization of workstations to ensure food safety compliance.
• Handled cash transactions accurately while maintaining a balanced register at the end of shifts.
• Increased speed of service through effective multitasking and time management skills.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
• Trained new employees on company policies and procedures, contributing to overall team performance and growth.