Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailey Dempsey

Kansas City,MO

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with experience in a fast past environment.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

Subway
01.2019 - 11.2019
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Contributed ideas for menu development based on customer feedback and industry trends.
  • Taking trash out and Cleaning up tables during "Down Time"
  • Prepping vegetable's
  • Make sure store is well kept and cleaned as well as stocked everyday.
  • Close and Open store

Oil and Lube Technician /CSR, Sales

Valvoline Instant Oil
03.2020 - 08.2020
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Delivered top-notch customer experiences by explaining services performed, answering questions, and offering relevant recommendations based on vehicle condition assessments.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Transmission fluid replacements / Transmission flushes
  • Tire rotations
  • Rear and front differential fluid / Transfer Case


Cashier /Customer Service

HyVee Foods
01.2021 - 08.2021
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Western Union
  • Money Orders
  • Assisting customers to find product through looking it up on computer or help assist them to right aisle

Dispatcher

LSO
12.2022 - 05.2023
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Stayed up-to-date on relevant industry trends and best practices through continued education and professional development opportunities.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Streamlined dispatch process by organizing resources and routes, optimizing response efforts.
  • Communicated to customers about packages
  • Researching packages
  • IQA and Sort whole warehouse
  • Document every package and driver who delivered there routes

Package Handler

FedEx
10.2023 - 02.2024
  • Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Elevated workplace safety awareness through ongoing training, reducing incidents of injury on job.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Education

High School Diploma -

Shawnee Mission West
Overland Park, KS
05.2022

Skills

  • Loading / Unloading Trailers
  • Marking Hazardous items
  • Scanning Packages
  • Heavy Lifting
  • QA packages

Timeline

Package Handler

FedEx
10.2023 - 02.2024

Dispatcher

LSO
12.2022 - 05.2023

Cashier /Customer Service

HyVee Foods
01.2021 - 08.2021

Oil and Lube Technician /CSR, Sales

Valvoline Instant Oil
03.2020 - 08.2020

Sandwich Artist

Subway
01.2019 - 11.2019

High School Diploma -

Shawnee Mission West
Kailey Dempsey