Kailey Ekdahl
Port Richey
Summary
Dynamic and self-motivated professional with extensive experience in fast-paced food service environments, including Five Guys. Proven track record in enhancing customer satisfaction and maintaining operational excellence through strong multitasking and attention to detail. Skilled in conflict resolution and quality control, ensuring compliance with food safety regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager in Training (MIT)
Five Guys
Land O' Lakes
12.2024 - 06.2025
- Assisted in managing daily operations of fast-paced food service environment.
- Facilitated smooth communication between kitchen and front-of-house staff.
- Maintained cleanliness and organization of work areas throughout shifts.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.h
- Engaged with customers to address concerns and promote positive dining experiences.
- Managed daily inventory levels and restocked supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Ensured compliance with food safety regulations during food preparation.
Cook
Zaxby's
New Port Richey
06.2024 - 12.2024
- Prepared food items according to Zaxby's recipes and standards.
- Maintained cleanliness and organization of workstations during shifts.
- Operated kitchen equipment safely and efficiently for food preparation.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on cooking techniques and safety procedures.
- Monitored inventory levels and reported shortages to management promptly.
- Enhanced customer satisfaction by delivering high-quality meals consistently.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Crew Member
McDonald's
New Port Richey
05.2022 - 07.2023
- Prepared and assembled food items according to company standards.
- Assisted customers with orders and provided excellent service.
- Maintained cleanliness in dining and kitchen areas during shifts.
- Restocked supplies and ingredients to meet service demands effectively.
- Processed transactions accurately at the cash register for customer purchases.
- Followed safety protocols to maintain a safe work environment for staff and customers.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
GED -
Pasco-Hernando State College
New Port Richey, FL08-2024
Skills
- Excellent time management
- Organizational abilities
- Self-motivated
- Reliability
- Professionalism
- Continuous growth
- Complex problem solving
- Adaptability and flexibility
- Strong multitasking
- Attention to detail
- Task prioritization
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager in Training (MIT)
Five Guys
12.2024 - 06.2025
Cook
Zaxby's
06.2024 - 12.2024
Crew Member
McDonald's
05.2022 - 07.2023
GED -
Pasco-Hernando State College