Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailey Harvey

Bloomington,IL

Summary

Dependable self-starter experienced in manufacturing production, assembly, safety standards, quality assurance and machine operation and maintenance.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Material Supply Team Leader

Rivian
Normal, IL
12.2021 - 03.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Assisted in the implementation of new warehouse management software, providing feedback on system functionality and usability
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Achieved a 65% reduction in inventory errors by implementing a barcode scanning system during receiving process
  • Increased overall productivity through efficient organization of materials within the warehouse
  • Collaborated with cross-functional teams to resolve shipping discrepancies and ensure timely delivery of materials
  • Assisted in the development of standard operating procedures (SOPs) for material handling processes
  • Maintained accurate records of all materials received and shipped
  • Safely transported hazardous materials following strict safety protocols
  • Collaborated with cross-functional teams to identify process improvements and implement best practices
  • Managed resource allocation efficiently to optimize productivity while minimizing costs
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Team Member

Rivian
Normal, Illinois
08.2021 - 12.2021
  • Operated material handling equipment, including forklifts and pallet jacks, to safely transport materials within the warehouse3
  • Efficiently loaded and unloaded trucks using proper lifting techniques and equipment, ensuring accurate inventory counts
  • Inspected incoming materials for quality and quantity, documenting any discrepancies or damages
  • Collaborated with team members to prioritize tasks and meet daily production goals
  • Followed standard operating procedures (SOPs) for material handling processes to ensure compliance with company policies
  • Performed routine maintenance checks on material handling equipment to identify any issues or malfunctions
  • Participated in regular safety training sessions to stay updated on best practices for safe material handling operations
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted with inventory counts and stocking of merchandise.

Customer Service Representative

Country Financial
Bloomington, IL
06.2019 - 08.2021
  • Answered constant flow of customer calls with up to 15 calls in queue per minute.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Assistant Manager

K-9 Country Club
Normal, Illinois
06.2018 - 06.2019
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Trained team members in successful strategies to meet operational and sales targets.

Assembly Technician and Test Specialist

Caterpillar
Pontiac, IL
01.2017 - 04.2018
  • Inspect finished products for quality and adherence to customer specifications.
  • Monitor and adjust production processes and equipment for quality and productivity.
  • Troubleshoot problems with equipment, devices, and products.
  • Plan and lay out work to meet production and schedule requirements.
  • Start up and shut down processing equipment, computers and necessary programs.
  • Provide advice or training to other technicians.
  • Measure and record data associated with operating equipment.
  • Keep detailed production logs.
  • Inspected all work for quality and compliance with design standards.
  • Maintained good stock levels, counted parts and requested additional supplies.
  • Kept work areas organized, tidy and clean for maximum productivity.
  • Ensured all log books were maintained according to operating procedures.
  • Assembled and aligned parts and fixtures using hand and power tools.

Material Handler

Vonachen Services, Inc
Pontiac, IL
06.2016 - 01.2017
  • Material Handling and Data Inventory.
  • Receive and count product material inventory, recording data manually, and transferring all data into an inventory system using a computer.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies and adjust errors.
  • Determine proper storage methods, identification, and storage location based on turnover, environmental factors, and physical capabilities of facilities.
  • Keep records on the use and/or damage of materials or material handling equipment.
  • Provide assistance, direction, or training to other material handlers and plant workers.
  • Compile, review, and maintain data from all shifts and other areas in the plant in order to assess supply needs.
  • Prepare and maintain detailed records and reports of inventory, shortages, and products used or issued.
  • Volunteer Work Salvation Army Helping serve dinners to those staying in the shelter Humane Society Helping take care of the animals in the shelter.

Education

Associates of Arts degree -

Heartland Community College
Normal, IL
08.2013 - 05.2015

High School Diploma -

Normal Community West High School
Normal, IL
08.2006 - 05.2010

Skills

Teamwork and collaboration

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Timeline

Material Supply Team Leader

Rivian
12.2021 - 03.2025

Team Member

Rivian
08.2021 - 12.2021

Customer Service Representative

Country Financial
06.2019 - 08.2021

Assistant Manager

K-9 Country Club
06.2018 - 06.2019

Assembly Technician and Test Specialist

Caterpillar
01.2017 - 04.2018

Material Handler

Vonachen Services, Inc
06.2016 - 01.2017

Associates of Arts degree -

Heartland Community College
08.2013 - 05.2015

High School Diploma -

Normal Community West High School
08.2006 - 05.2010
Kailey Harvey