Kailey Johnson
Wickenburg,AZ
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
Work History
Cashier
Ace Hardware
01.2024 - Current
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Barista
The Coffee Barn
10.2018 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Barista
The Local Cafe And Restaurant
06.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted additional items with beverages, increasing store sales.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Retail Sales Associate
National Roper's Supply
05.2021 - 04.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Greeted customers and helped with product questions, selections, and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Aesthetician
Skin& Makeup Institute
Peoria, AZ08.2023
High School Diploma -
Wickenburg High School
Wickenburg, AZ05.2022
Skills
- Cash Management
- Call Response and Transfer
- Issue Resolution
- Drawer management
- POS Systems
- Reliable and Responsible
- Sales expertise
- Payment Processing
Timeline
Cashier
Ace Hardware
01.2024 - Current
Barista
The Local Cafe And Restaurant
06.2022 - 09.2022
Retail Sales Associate
National Roper's Supply
05.2021 - 04.2022
Barista
The Coffee Barn
10.2018 - Current
Aesthetician
Skin& Makeup Institute
High School Diploma -
Wickenburg High School
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