Kailey Kenney
Sussex,WI
Summary
Customer service and food industry experience and a proven record of high-performance guest service. Skilled in fast-paced serving, issue resolution, and team coordination. Recognized with frequent guest and manager compliments and repeat guest requests at Olive Garden.
Overview
2
2
years of professional experience
Work History
Drink Runner
Stenys Tavern
Mequon, Wisconsin
03.2026 - Current
- Delivered drinks promptly to customers at Stenys Tavern.
- Assisted bartenders in preparing drink orders during peak hours.
- Communicated effectively with staff to ensure smooth service flow.
- Maintained cleanliness and organization of the bar area.
- Supported team members in maintaining a positive work environment.
- Ensured a tidy work station to support efficient service. and organized at all times during shift hours according to company policies and procedures.
Server
Olive Garden Restaurant
Brookfield, Wisconsin
04.2025 - 07.2025
- Delivered attentive customer service, enhancing guest dining experiences.
- Welcomed customers and promoted specials, contributing to overall sales.
- Suggested menu items and answered questions to guide customer choices.
- Offered warm and inviting service to enhance guest satisfaction
- Recorded customer orders accurately and in a timely manner.
Team Member
Nona Nutrition
Pewaukee, Wisconsin
11.2024 - 04.2025
- Welcomed customers with friendly demeanor to enhance store atmosphere.
- Resolved customer concerns promptly to enhance overall satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Operated cash register efficiently as well as making smoothies and bowls.
- Stocked shelves with nutrition products and ensured proper labeling.
- Ensured cleanliness and organization of store to create welcoming environment.
Education
Some College (No Degree) - Psychology
Concordia University of Wisconsin
Mequon, WI09-2026
Skills
- Time management
- Conflict resolution
- Team collaboration
- Positive attitude display
- Caring
- Safe alcohol serving
- Efficient tray handling
- Flexible schedule availability
- Accurate order taking
- Professional appearance maintenance
- Patience and empathy
Timeline
Drink Runner
Stenys Tavern
03.2026 - Current
Server
Olive Garden Restaurant
04.2025 - 07.2025
Team Member
Nona Nutrition
11.2024 - 04.2025
Some College (No Degree) - Psychology
Concordia University of Wisconsin