Kailey King
Oviedo,Florida
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Baker
Publix
Oviedo, Florida
07.2022 - Current
- Enforced compliance with food handling and sanitation standards
- Implemented project timelines and production schedules to better anticipate customer demands
- Followed equipment maintenance recommendations and safety protocols
- Met daily demand for fresh breads, cakes and pastries.
Food Delivery Driver
Instacart
SANFORD, Florida
12.2021 - Current
- Handled deliveries on time while safely operating vehicle
- Complied with health code standards for safe food handling practices
- Resolved customer concerns to improve service
- Communicated with restaurant staff and customers using email, text and phone calls
- Processed food orders and payment transactions through mobile app.
Customer Service Associate
Publix
SANFORD, Florida
06.2020 - 11.2021
- Maintained knowledge of products and services to promote, upsell and cross-sell
- Enhanced customer satisfaction with fast, knowledgeable service
- Offered customers information about products, services, prices and special offers.
Education
Bachelor of Science (B.S.) - Event Management -
UCF
Oviedo05.2026
High School -
Seminole High School
Seminole County05.2022
Skills
- Team Communication
- Managing resources
- Strong leadership
- Time prioritization
- Customer service background
Timeline
Baker
Publix
07.2022 - Current
Food Delivery Driver
Instacart
12.2021 - Current
Customer Service Associate
Publix
06.2020 - 11.2021
Bachelor of Science (B.S.) - Event Management -
UCF
High School -
Seminole High School
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