Kailey lamonica
Columbia,TN
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Practitioner Coordinator
Advanced Correctional Healthcare Inc.
03.2022 - Current
- Assist in managing the calendar and out of office schedules for the Vice President of Medical Operations
- Proposals for practitioners which includes but is not limited to mapping routes and the potential financial impact
- Onboarding of new practitioners and preparation of all training materials
- Work with payroll on practitioners pay and stipends
- Communicate practitioner information such as licensure to multiple different pharmacies
- Maintain practitioner call schedules, personnel changes, and pay
- Assist practitioners with navigating the pay system
- Coordinate all practitioner coverage such as time off requests
- Assist with sending background checks to needed facilities
Operations Support Specialist
Wellpath
12.2021 - 02.2022
- Responsible for managing incoming calls, emails and chats from field teams
- Serves as the primary point of contact for field issues
- Use knowledge-based articles and other resources to provide direction for resolution
- Manage requests from the field for various supplies, resources and other needs
- Engage in outbound call activities as needed to support onsite managers
- Escalate tasks to Tier 2 and Tier 3 when necessary
- Tier 2 are various business process owners within the Central Administration Center
- Tier 3 are the other departments such as IT, HR, and Finance.
Administrative Assistant
01.2021 - 01.2021
- Developed administrative processes to achieve organizational objectives and improve efficiency
- Coordinated projects by managing physical & digital files, spreadsheets & reports
- Tracked & submitted employee timesheets, including bonuses and ad-comp
- Monitored attendance records to include PTO, late arrivals and call-offs/no-shows
- Liaised with senior and executive administrative staff to handle requests and queries from Regional and Corporate leaders, as well as client leadership and executives’ staff
- Initialized background checks for all potential employees and scheduled, as well as monitored, all new employee orientation and initial training mandates
- Tracked, documented and submitted all required production for Court-mandated monthly reporting pursuant to ongoing lawsuit.
Mental Health Assistant
01.2020 - 01.2021
- Collaborated with treatment team to appropriately coordinate care & services
- Implemented positive behavioral supports for individuals to maximize living situation
- Conducted therapeutic groups to foster participants’ independence & social skills
- Delivered one-on-one & group therapy for Jail-Based Competency Treatment Program
- Documented psychiatric services & responses to treatment in patient case files
- Worked successfully with diverse group of coworkers to accomplish goals of program and courts and address issues related to our services.
Education
Bachelor of Arts - Psychology, Communications, Human Development
University of California
2020
Associate of Arts - Psychology
Gavilan College
2018
Skills
- Meticulous attention to detail
- Exceptional Communication
- Employee Timesheet Processing
- Multitasking and Time Management
- Strong Telephone Etiquette
- Professional Relationships
- Technology savvy
- Attention to detail
Certification
CPR Certified
Timeline
Practitioner Coordinator
Advanced Correctional Healthcare Inc.
03.2022 - Current
Operations Support Specialist
Wellpath
12.2021 - 02.2022
Administrative Assistant
01.2021 - 01.2021
Mental Health Assistant
01.2020 - 01.2021
Bachelor of Arts - Psychology, Communications, Human Development
University of California
Associate of Arts - Psychology
Gavilan College
Similar Profiles
JULIE BATTISTAJULIE BATTISTA
Registered Nurse at Advanced Correctional HealthcareRegistered Nurse at Advanced Correctional Healthcare
Brandy SaygerBrandy Sayger
Licensed Practical Nurse at Advanced Correctional Healthcare Inc.Licensed Practical Nurse at Advanced Correctional Healthcare Inc.
Melissa ForanMelissa Foran
Registered Nurse at Advanced Correctional Healthcare Inc.Registered Nurse at Advanced Correctional Healthcare Inc.
Mikaela JohnsonMikaela Johnson
Correctional Nurse at Advanced Correctional Healthcare Inc.Correctional Nurse at Advanced Correctional Healthcare Inc.
Daniel JamesDaniel James
Cocktail Server at 1799 Kitchen and Bar RoomCocktail Server at 1799 Kitchen and Bar Room