Summary
Overview
Work History
Education
Skills
Volunteer Opportunities
Timeline
Generic

Kailey Lusher

Aurora,CO

Summary

Highly-skilled phlebotomist with 2 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Certified in venipuncture, capillary puncture and special collection procedures.

Overview

8
8
years of professional experience

Work History

Phlebotomist

RCL GENOMICS
06.2023 - 03.2024
  • Perform blood collection by venipuncture and capillary techniques for all age groups
  • Perform data entry of patient information in an accurate and timely manner
  • Process patient billing information
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections

Food Service Assistant

Children's Hospital of Colorado
08.2022 - 03.2023
  • Distribute patient food trays in a friendly manner following proper isolation procedures
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day
  • Communicate with patients and nurses to ensure necessary room service ordering support
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Protected guests by following proper food handling procedures.

Phlebotomist

Vitalant Blood Banking, Mobile Department
02.2020 - 08.2021
  • Perform and follow all procedures in compliance with internal Standard Operating Procedures
  • Maintain good attendance and report at assigned time to prepare all equipment used to run a blood drive
  • Assess the location of the drive and plan where to set up medical screening station, phlebotomy station, and shipping/packing blood station
  • Perform vitals and evaluate donor eligibility to give blood to hospitalized patients
  • Prepare the donors arm for venipuncture and maintain appropriate flow for approximately a seven minute draw
  • Appropriately ship correct products and pack units of blood
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Nanny

College Nanny, Tutors and Sitters
09.2018 - 03.2019
  • Providing one-on-one attention for each child to achieve their behavior goals, homework, and life skills
  • Responsible for transportation of children to and from academic events and social events
  • Provide children with meals
  • Experienced in handling behavioral reactions and influencing positive behavior
  • Creating a positive work environment for children using open communication
  • Encourage children to stay active with outdoors activities.

Employee Trainer

Berry Blends
06.2017 - 08.2018


  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
  • Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
  • Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
  • Completed end-of-day register reconciliation tasks diligently, identifying any discrepancies in cash totals or transaction records.
  • Operated cash register systems efficiently
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Team Member

Chick-Fil-A
05.2016 - 06.2017
  • Customer service driven position
  • Prepare all food orders within a timely manner
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelor of Science - Exercise Science

University of Colorado Springs
05.2026

High School Diploma -

Highlands Ranch High School
05.2018

Skills

  • Venipuncture and Specimen handling
  • Patient Care
  • Customer Complaint Resolution
  • Cash Management
  • Data Entry
  • Adaptability

Volunteer Opportunities

  • Ronald McDonald House Charities, 2013, Entertain children for single parent families, organized each play room, and deep clean every room
  • Coalition for the Upper South Platte, 2015, Forest rehabilitation project after forest fires. Helped the community by removal of dead branches or litter.
  • Lone Tree Elementary, 2017, Teachers aid - Assisted with organization in the classroom. Provided guidance and assistance to the children during projects. Preparation of the classroom after students were finished with the school year to prepare for the new round of students.

Timeline

Phlebotomist

RCL GENOMICS
06.2023 - 03.2024

Food Service Assistant

Children's Hospital of Colorado
08.2022 - 03.2023

Phlebotomist

Vitalant Blood Banking, Mobile Department
02.2020 - 08.2021

Nanny

College Nanny, Tutors and Sitters
09.2018 - 03.2019

Employee Trainer

Berry Blends
06.2017 - 08.2018

Team Member

Chick-Fil-A
05.2016 - 06.2017

Bachelor of Science - Exercise Science

University of Colorado Springs

High School Diploma -

Highlands Ranch High School
Kailey Lusher