Kailey Maloney
Hinckley (Relocating To St. Petersburg, FL In June 2026),Ohio
Summary
Recent graduate earning a Bachelor of Science in Applied Health Sciences with strong experience in customer service, scheduling, and front desk operations. Skilled at communicating with clients, managing appointments, and working efficiently in fast-paced environments. Seeking an administrative, scheduling, or healthcare support position while preparing for graduate school with long-term goals of becoming a Nurse Practitioner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant (Seasonal)
Pine Hills Golf Club
Hinckley, OH
05.2022 - 08.2025
- Delivered food and beverage service to golfers, ensuring professional and friendly interactions to enhance customer experience.
- Built relationships with customers through strong communication and consistent service.
- Handled cash and credit card transactions, ensuring accurate sales records to support financial accountability.
- Maintained cart inventory and restocked beverages and supplies throughout shifts.
Receptionist
Seidel's Barbershop
Medina , OH
01.2021 - 02.2022
- Scheduled and managed daily client appointments while maintaining an organized booking system.
- Answered phone calls and provided assistance to customers, enhancing service experience.
- Coordinated front desk operations and scheduled barbers, optimizing client flow and service delivery.
- Created a welcoming and professional environment for clients, contributing to positive first impressions.
Hostess
B Spot
Strongsville, Ohio
02.2020 - 11.2020
- Greeted and seated guests, effectively managing waitlists to optimize seating during peak hours.
- Coordinated with servers and kitchen staff to enhance table turnover and minimize guest wait times.
- Delivered exceptional customer service, fostering a welcoming atmosphere to ensure positive dining experiences.
Education
Bachelor of Science - Applied Health Sciences
Bowling Green State University
Bowling Green, Ohio05-2026
High School Diploma -
Highland High School
Medina, Ohio05-2022
Skills
- Customer Service & Client Communication
- Cash Handling & Payment Processing
- Appointment Scheduling & Coordination
- Cash handling
- Time Management & Multitasking
- Problem Solving
- Technical Skills
- Microsoft Word
- Microsoft Excel (Basic)
- Email & Scheduling Systems
Certification
Smokeless Tobacco Cessation Training Program American Institute for Preventive Medicine
Completed: September 2025
Completed: September 2025
Timeline
Beverage Cart Attendant (Seasonal)
Pine Hills Golf Club
05.2022 - 08.2025
Receptionist
Seidel's Barbershop
01.2021 - 02.2022
Hostess
B Spot
02.2020 - 11.2020
Bachelor of Science - Applied Health Sciences
Bowling Green State University
High School Diploma -
Highland High School