Summary
Overview
Work History
Education
Skills
Timeline
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Kailey Putnam

Leland,NC

Summary

Energetically blending customer engagement and quick learning abilities, I excell at Milly's Ice Cream by enhancing service quality and efficiency. Demonstrated exceptional adaptability and reliability across various roles, from serving to maintaining cleanliness, significantly improving customer satisfaction. My patience and empathy shone as a babysitter and volunteer, fostering positive community and household environments.

Overview

7
7
years of professional experience

Work History

Ice Cream Scooper

Milly's Ice Cream
10.2022 - Current
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.

Babysitter

Beth & Nate Westmoreland, Chris and Liz Iannacone
01.2022 - Current
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Communicated positively with children and guardians.

Volunteer

Port City Community Church
01.2018 - Current
  • Volunteered for 4 and 5 year olds and volunteered for 6th grade girls
  • Represented organization positively and professionally while providing community with much-needed services.
  • Facilitated community outreach to expand participation and support.
  • Led group discussions and activities to meet different community needs.
  • Strengthened community bonds, participating in interfaith dialogues and events.
  • Provided emotional support and companionship to youth

Education

Associate of Applied Science - Medical Sonography

Cape Fear Community College
Wilmington, NC
05-2027

Skills

  • Quick Learner
  • Energy and enthusiasm
  • Memory retention
  • Reliability and punctuality
  • Customer Engagement
  • Patience and Empathy

Timeline

Ice Cream Scooper

Milly's Ice Cream
10.2022 - Current

Babysitter

Beth & Nate Westmoreland, Chris and Liz Iannacone
01.2022 - Current

Volunteer

Port City Community Church
01.2018 - Current

Associate of Applied Science - Medical Sonography

Cape Fear Community College

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Kailey Putnam