Kailey Stephens

Jumping World

11.2023 - 11.2024

Supervised children's activities, maintaining happiness, safety and well-being.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Decorated and set tables in accordance with party themes and age groups.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
Maintained high level of professionalism and enthusiasm throughout long events, keeping energy up and ensuring guest satisfaction.
Handled last-minute changes with flexibility, ensuring that parties were successful despite unforeseen challenges.
Monitored guests and enforced rules, maintaining safety for visitors and staff.

Summary