Kailey Turner
Queen Creek,AZ
Summary
Dynamic team player with a proven track record at Portillos, where I developed training programs that enhanced employee skills and improved service quality. Known for exceptional customer service and attention to detail, I excel in fast-paced environments, ensuring operational excellence and fostering collaboration among team members. Also learning about how to upsell for the company.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Very good with multitasking and very quick to understand or learn something new! I’m always open to experience!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Salad And Go
Queen Creek, AZ
05.2025 - 12.2025
- Prepared fresh salads and wraps with attention to quality and presentation.
- Operated kitchen equipment efficiently, ensuring adherence to safety standards.
- Assisted in inventory management, tracking stock levels and supplies.
- Collaborated with team members to maintain cleanliness and organization in work areas.
Team Member/ Trainer
Portillos
Gilbert, AZ
04.2024 - 05.2025
- Developed and implemented training programs for new employees to ensure operational excellence.
- Facilitated hands-on training sessions, enhancing employee skills in customer service and food safety protocols.
- Evaluated training effectiveness through feedback and performance assessments, driving continuous improvement initiatives.
- Mentored team members to foster a collaborative learning environment and support professional growth.
- Maintained fast paced environments during peak hours and super sufficient.
Data Entry
Southwest Cardiovascular
Mesa, AZ
08.2021 - 11.2021
- Streamlined payroll processes by implementing efficient data entry and record-keeping methods.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
- Provided general administrative support including data entry, document preparation, and mail distribution.
- Provided strong accuracy on medical records and health insurance recorders.
Server/ Cleaner
Regency Garden Venue
Mesa, AZ
04.2020 - 01.2021
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to deliver timely food and beverage orders.
- Adapted quickly to changing demands during peak service hours, enhancing workflow efficiency.
Education
High School Diploma -
San Tan Charter
3232 S Power Road Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Computer skills
- Product knowledge
- Training and mentoring
- Sales expertise
Certification
Licensed for CPR in high school
Food Handlers
Timeline
Team Member
Salad And Go
05.2025 - 12.2025
Team Member/ Trainer
Portillos
04.2024 - 05.2025
Data Entry
Southwest Cardiovascular
08.2021 - 11.2021
Server/ Cleaner
Regency Garden Venue
04.2020 - 01.2021
High School Diploma -
San Tan Charter