A resourceful and meticulous team member, that possess several years of experience in effectively communicating and collaborating with personnel at all levels, agencies, hiring managers, and candidates to foster a successful business environment. Skilled at multitasking in fast-paced, deadline-driven environments and proficient in organizing schedules and managing paperwork.
Overview
8
8
years of professional experience
Work History
Team Member
Jersey Mikes Subs Shop
Spokane, WA
09.2018 - 06.2019
My responsibilities included cataloging store inventory, restocking, opening and closing the store, daily food preparation, storage, and customer service.
Fostering community engagement and interacting with customers on a daily basis.
Rotated through series of five different stations each day based on team needs
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
Completed ongoing quality checks on food products, closely following strict quality assurance guidelines
Built and maintained effective working relationships with peers and upper management
Captain/ Coach
EWU- Women's Rugby Club Executive
Cheney, WA
09.2016 - 06.2018
Established robust media and community relationships via positive interactions and communications to bolster the sports program.
Ensured the safety of training protocols, individual exercises, and equipment handling to prevent sports injuries and damage to the facility.
Coordinated players' nights and various special events to enhance the sports program and foster positive relationships with players, their families, and the local community
Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team
Developed training and exercise programs to meet individual requirements and team play strategies
Handled comprehensive program records, encompassing forms, reports, and authorization documents.
Coordinated the scheduling of fields and facilities in conjunction with the activities office.
Maintained and updated attendance forms and insurance records
Organized recruitment activities such as career fairs, campus visits.
Identified best practices for recruiting process improvement.
Sales Support Specialist
KFK Seasonings LLC
Portland, OR
09.2019 - Current
Assists the sales team in acquiring and retaining customers by performing all clerical and administrative duties and provides additional assistance to the management team and executives as required.
Duties entailed addressing customer inquiries and grievances, coordinating delivery schedules, expediting order processing, and issuing daily billing invoices to customers.
Maintaining an accessible and organized filing system for sales and administrative professionals by performing data entry in regards to sales figures, billing and other key data
Worked in collaboration with various departments and managers to ensure consistent record-keeping practices.
Resolved order issues by consulting with appropriate departments.
Developed relationships with key clients to ensure satisfaction and repeat business.
Adhered to established policies and procedures when handling customer information.
Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
Collaborated with hiring managers to understand position requirements.
Referred suitable candidates to relevant departments for additional assessment.
Assisted in onboarding of new hires by providing orientation materials and training sessions.
Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
Education
Bachelor of Arts - Psychology
Humboldt State University
Arcata, CA
12.2019
High School Diploma -
Mckinleyville High School
Mckinleyville, CA
06.2015
Bachelor of Arts - Psychology
Eastern Washington University
Cheney, WA
Skills
Event Organization
Cash Management
Strong Verbal and Written Communication
Collaborative Team Member
Facility Maintenance
Sports and Athletic Expertise
Team Leadership
Guidance and Support
Performance Coaching
Public Speaking
References
Kevin Collson, KFK Seasonings, (503) 288-1810, (360) 296-6988, Former Team Captain / Personal Reference
Curran Johnson, EWU Women's Rugby, (503) 288-1810, (503) 956-0345, President of Sales / Supervisor