Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Kailenn Collins-Rochez

Franklin Park

Summary

Responsible young student ready to apply learned skills to the workplace and expand experience. Offers excellent social abilities, ability to handle challenging work, and excellent time management skills. Takes quality work seriously.

Overview

3
3
years of professional experience

Work History

Team Member

Shake Shack
North Brunswick
01.2024 - 08.2025
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved customer issues promptly in a professional manner.
  • Maintained a clean and organized work area throughout shift.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Rotated through series of different stations based on team needs.
  • Addressed customer needs, responding to specific requests.

Junior Camp Counselor

Franklin Twp YMCA
Franklin
06.2023 - 08.2023
  • Provided guidance to junior campers on appropriate behavior and safety rules.
  • Offered instruction on basic outdoor survival skills such as fire building and navigation techniques.
  • Helped facilitate group discussions about personal values, interests, or experiences with other campers.
  • Conducted daily check-ins with each camper to assess their development needs.
  • Maintained a positive attitude towards campers during all activities.
  • Performed light administrative tasks related to organizing supplies or equipment used during programming hours.
  • Organized teams for various events and competitions between campers.
  • Intervened promptly when any conflict arose between two or more individuals.
  • Monitored camper progress throughout the duration of the program.
  • Displayed enthusiasm when leading group activities or teaching new concepts.
  • Collaborated with fellow counselors to ensure a safe learning environment for all participants.
  • Provided emotional support to homesick or distressed campers.
  • Communicated effectively with staff members regarding individual camper needs or issues that may arise.
  • Planned daily itineraries for groups of campers according to their age level and interest areas.
  • Assisted in the planning and implementation of camp activities, such as arts and crafts, sports, games, swimming, and nature hikes.

Jr. Camp Counselor

Franklin Twp YMCA
Franklin
06.2022 - 08.2022
  • Ensured that all campers were supervised at all times while participating in activities.
  • Organized teams for various events and competitions between campers.
  • Assisted in the planning and implementation of camp activities, such as arts and crafts, sports, games, swimming, and nature hikes.
  • Maintained a positive attitude towards campers during all activities.
  • Administered first aid treatment when necessary in emergency situations.
  • Collaborated with fellow counselors to ensure a safe learning environment for all participants.
  • Planned daily itineraries for groups of campers according to their age level and interest areas.
  • Displayed enthusiasm when leading group activities or teaching new concepts.
  • Performed light administrative tasks related to organizing supplies or equipment used during programming hours.
  • Provided emotional support to homesick or distressed campers.
  • Intervened promptly when any conflict arose between two or more individuals.
  • Conducted daily check-ins with each camper to assess their development needs.
  • Communicated effectively with staff members regarding individual camper needs or issues that may arise.
  • Provided guidance to junior campers on appropriate behavior and safety rules.
  • Helped facilitate group discussions about personal values, interests, or experiences with other campers.
  • Encouraged participation and promoted team spirit among the participants.
  • Tracked attendance, checking off present individuals.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.

Education

High School Diploma -

Sora Schools
Atlanta, GA
05-2024

Some College (No Degree) - Visual Arts

Montclair State University
Montclair, NJ

Skills

  • Cash register operation
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Event organization
  • Group facilitation
  • Basic first aid
  • Emotional support
  • Administrative support
  • Willingness to learn
  • Sales expertise
  • Order preparation
  • Decision-making capacity
  • Task prioritization
  • Cleaning
  • Chemical handling
  • Problem-solving
  • Verbal and written communication
  • Hospitality and accommodation
  • Positive attitude
  • Flexible schedule
  • Teamwork and collaboration
  • Following instructions

Affiliations

  • Writing
  • Painting/Drawing
  • Cooking

Languages

English
Native/ Bilingual

Timeline

Team Member

Shake Shack
01.2024 - 08.2025

Junior Camp Counselor

Franklin Twp YMCA
06.2023 - 08.2023

Jr. Camp Counselor

Franklin Twp YMCA
06.2022 - 08.2022

High School Diploma -

Sora Schools

Some College (No Degree) - Visual Arts

Montclair State University

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