KaiLi Long
Charlotte ,NC
Summary
Pre-dental student at the University of Georgia with experience at Piedmont Hospital, excelling in patient care and effective communication. Proven ability to support healthcare operations and enhance team collaboration. Proficient in Microsoft Excel and skilled in providing exceptional customer service, ensuring a positive experience for both patients and staff.
Overview
4
4
years of professional experience
Work History
Observation Volunteer
Piedmont Hospital
Athens, GA
08.2024 - Current
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
Dental Shadow
Pediatric Dentistry of Waxhaw
Waxhaw, NC
06.2024 - Current
- Observed dental procedures such as fillings, extractions, and crown placements.
- Gained insight into patient care, dental hygiene practices, and chair side manners
- Learned about dental office operations, including patient scheduling and sterilization protocols
Restaurant Hostess
Stacks Kitchen
Waxhaw, NC
08.2021 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Volunteer
UPENDO: One Kid At A Time
Moshi , Tanzania
05.2024 - 06.2024
- Provided care, mentorship, and educational support to children in need
- Adapted to cross-cultural environments and developed strong communication and teamwork skills.
- Led recreational activities such as arts, music, and sports to promote social and emotional development
Cardiology Volunteer
Piedmont Hospital
Athens, GA
01.2024 - 05.2024
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided assistance to staff in the daily operations of the organization.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
Bachelor of Science - Biology
University of Georgia
Athens, Georgia 05-2026
Cuthbertson High School
Waxhaw, North Carolina 06-2022
Skills
- Microsoft Excel Associate
- Microsoft Excel Expert
- Basic Life Support
- Mandarin (Conversational)
- Patient care
- Effective communication
- Customer service
Timeline
Observation Volunteer
Piedmont Hospital
08.2024 - Current
Dental Shadow
Pediatric Dentistry of Waxhaw
06.2024 - Current
Volunteer
UPENDO: One Kid At A Time
05.2024 - 06.2024
Cardiology Volunteer
Piedmont Hospital
01.2024 - 05.2024
Restaurant Hostess
Stacks Kitchen
08.2021 - Current
Bachelor of Science - Biology
University of Georgia
Cuthbertson High School
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