Kailie Cruz
College Station,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to find new opportunities. Ready to help team achieve company goals. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Sonic Drive-In
05.2021 - Current
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained new team members on procedures, customer service, and sales techniques.
Babysitter
Self-employeed
06.2016 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Encouraged children to be understanding and patient with others.
Education
Education
Blinn College
Bryan, TX05.2029
Skills
- Recruiting and interviewing
- Google Drive
- Product and service knowledge
- Task Delegation
- Customer Service
- Telephone Etiquette
- Positive Company Representation
Timeline
Assistant Manager
Sonic Drive-In
05.2021 - Current
Babysitter
Self-employeed
06.2016 - Current
Education
Blinn College
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