Kailie O’Brien
Surprise ,AZ
Summary
Dedicated care professional and emergency responder, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility. Lastly, I am passionate and determined to continue my education and professional development.
Overview
5
5
years of professional experience
Work History
Patient Care Technician, PCCU
HonorHealth
05.2023 - Current
- Reduced stress for patients and families through effective communication and empathetic support.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Motor Transport Operator (88M)
United States Army
08.2020 - Current
- Enhanced operational readiness through meticulous planning and coordination of transportation missions.
- Maintained compliance with all relevant regulations during transport operations, minimizing risk to personnel and equipment.
- Safely transported personnel and equipment to various locations, ensuring timely arrival and mission success.
- Reduced downtime with proactive preventive maintenance measures on assigned vehicles.
Server
Breakfast Kitchen Bar
08.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server and Bartender
Half Moon Windy City
04.2019 - 07.2021
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ08.2024
No Degree - Nursing Assistant
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ03.2024
No Degree - Emergency Medical Technician
Paradise Valley Community College
Phoenix, AZ12.2022
High School Diploma -
Valley Vista High School
Surprise, AZ04.2019
Skills
- Adaptable with a positive attitude
- Infection Prevention
- Attention to detail
- Consistent with patience and understanding
Timeline
Patient Care Technician, PCCU
HonorHealth
05.2023 - Current
Server
Breakfast Kitchen Bar
08.2021 - Current
Motor Transport Operator (88M)
United States Army
08.2020 - Current
Server and Bartender
Half Moon Windy City
04.2019 - 07.2021
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Scottsdale Community College
No Degree - Nursing Assistant
Maricopa Community Colleges - Scottsdale Community College
No Degree - Emergency Medical Technician
Paradise Valley Community College
High School Diploma -
Valley Vista High School
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