Kailie Yeager
Fostoria
Summary
Results-driven professional with extensive experience in kitchen and service management and team leadership. Skilled in operational efficiency, effective communication, and compliance with health regulations. Committed to fostering a productive environment that prioritizes food quality and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Fricker's USA
Bowling Green
08.2023 - Current
- Managed kitchen operations and staff to ensure smooth food service.
- Trained and supervised kitchen staff on food preparation techniques.
- Oversaw inventory management and ordered supplies as needed.
- Ensured compliance with health and safety regulations in the kitchen.
- Developed and maintained recipes to ensure consistency in food quality.
- Coordinated with front-of-house staff for efficient service delivery.
- Implemented cleaning schedules to maintain kitchen hygiene standards.
- Resolved customer complaints related to food quality or service promptly.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
Assistant General Manager
Iniside The Five Brewing
Perrysburg
10.2022 - 08.2024
- Coordinated daily operations for efficient brewery production and service.
- Assisted in managing staff schedules and training new employees.
- Supported inventory management and ordering of brewing supplies.
- Collaborated with marketing team on promotional events and campaigns.
- Facilitated communication between departments to enhance workflow efficiency.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Monitored inventory levels and placed orders for new stock as needed.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Lead Epic Certified Trainer/ Traveling ETL
Agave And Rye
09.2021 - 10.2023
- Developed and delivered engaging training sessions for new staff members.
- Facilitated workshops to enhance team skills and product knowledge.
- Collaborated with management to identify training needs across departments.
- Evaluated trainee performance and provided constructive feedback for improvement.
- Created training materials that aligned with company goals and standards.
- Mentored junior trainers to enhance their instructional techniques and confidence.
- Ensured compliance with safety protocols during training programs and sessions.
- Coordinated scheduling of training sessions to maximize staff attendance and participation.
- Advised management on best practices for improving employee performance through effective training methods.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
- Developed and implemented training programs for new hires and existing employees.
Education
High School Diploma -
Belleview High School
Belleview, FL06-2016
Skills
- Food safety
- Inventory management
- Staff training
- Customer feedback resolution
- Sanitation standards
- Scheduling systems
- Team leadership
- Cross-department communication
- Cost control
- Food preparation management
- Multitasking and organization
- Restaurant management
- Operational efficiency
- Training development
- Effective communication
- Leadership skills
- Vendor relations
- Budget management
- Recruitment and hiring
Timeline
Kitchen Manager
Fricker's USA
08.2023 - Current
Assistant General Manager
Iniside The Five Brewing
10.2022 - 08.2024
Lead Epic Certified Trainer/ Traveling ETL
Agave And Rye
09.2021 - 10.2023
High School Diploma -
Belleview High School