Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kailin Narvaez

Anaheim,CA

Summary

Dedicated nursing student pursuing a Bachelors of Science in Nursing (BSN) with hands-on experience in customer service and data management. Skilled in administrative support and committed to patient-centered care. Looking to apply strong communication and analytical skills in a medical office setting while gaining essential healthcare experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Audit Data Specialist

Yaamava Resort and Casino
Highland, California
12.2024 - Current
  • Ensured data accuracy through regular audits and maintained integrity for strategic decisions.
  • Analyzed data to identify trends, informing strategic business decisions.
  • Collaborated with teams to develop comprehensive data reports for management.
  • Trained staff on data management protocols and software tools.

Retail Associate

H&M
San Bernardino, USA
08.2022 - 11.2024
  • Greeted customers and delivered service that fostered positive experiences.
  • Engaged with customers to identify items that met their specific needs.
  • Resolved customer inquiries and issues to enhance satisfaction.
  • Processed transactions accurately while paying attention to detail.

Customer Service Representative

Energen Products
Santa Fe Springs, USA
09.2020 - 09.2021
  • Provided exceptional customer support via phone and email communications.
  • Assisted customers with product selection, ordering, and technical support to ensure satisfaction with purchases.
  • Resolved customer inquiries and complaints with efficiency and professionalism.
  • Maintained accurate records of customer interactions to enhance service continuity.

Education

Bachelor of Science in Nursing (BSN), In progress -

Nightingale College
Salt Lake City, UT
06-2026

Riverside City College
Riverside, CA
06-2026

Skills

  • Patient interaction
  • Administrative support in healthcare
  • Effective communication
  • Medical terminology
  • Staff training
  • Empathy and patience
  • Call handling
  • Punctuality and reliability

Certification

  • American Heart Association (AHA) Basic Life Support (BLS) Provider | Expires January 2028

Timeline

Senior Audit Data Specialist

Yaamava Resort and Casino
12.2024 - Current

Retail Associate

H&M
08.2022 - 11.2024

Customer Service Representative

Energen Products
09.2020 - 09.2021

Bachelor of Science in Nursing (BSN), In progress -

Nightingale College

Riverside City College
Kailin Narvaez