Kailin Ross
Atlanta,USA
Summary
Dynamic bartender and server with six years of experience delivering exceptional guest experiences through outstanding customer service, advanced mixology expertise, and comprehensive food and beverage knowledge. Renowned for crafting innovative cocktails and fostering a welcoming atmosphere that enhances customer satisfaction and encourages repeat business. Adept at thriving in fast-paced, high-volume environments, seamlessly blending creativity with efficiency to consistently exceed guest expectations. Committed to elevating the dining experience while maintaining a strong focus on quality and attention to detail.
Overview
6
6
years of professional experience
Work History
Bartender
Louisiana Bistreaux
Buckhead, GA
12.2023 - Current
- Crafted innovative cocktails and specialty drinks, boosting bar sales and enhancing guest experiences.
- Ensured guests experienced a welcoming and valued atmosphere.
- Collaborated closely with kitchen staff to streamline food and drink orders, improving accuracy and speed.
- Handled daily cash reconciliations, maintaining 100% accuracy while adhering to company policies.
- Fostered repeat business by building rapport and remembering guest preferences.
- Maintained clean, organized bar and dining areas, especially during peak hours.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Server
Green Soma Vegan
Hapeville, GA
06.2019 - 04.2022
- Provided exceptional table service, earning consistent praise for attentiveness and friendliness.
- Recommended food and beverage pairings to enhance the dining experience.
- Developed new servers' skills for consistent, exceptional service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Contributed to inventory management by monitoring stock levels.
Education
Marketing
Georgia State University
Atlanta, GASt. Dominic College Prep
O'Fallon, MO05.2022
Skills
- Mixology & Craft Cocktails
- Exceptional Customer Service
- Food & Beverage Expertise
- Creativity & Menu Development
- Conflict Resolution
- Time Management & Multitasking
- Inventory Control & Cost Reduction
- Social Media Marketing
- Highly reliable
- Team player attitude
- Strong multitasking
- Patience and tolerance
Timeline
Bartender
Louisiana Bistreaux
12.2023 - Current
Server
Green Soma Vegan
06.2019 - 04.2022
Marketing
Georgia State University
St. Dominic College Prep