Dental Receptionist
North Hills Dental
03.2025 - 03.2025
- Streamlined front desk operations to enhance patient experience and reduce wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
