Summary
Overview
Work History
Education
Skills
Timeline
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Kailyn Bennett

Charlotte,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure leasing consultant position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Customer Retention Specialist

Spectrum
08.2021 - Current
  • Adhered to appropriate legal scripting when required.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Leasing Consultant

BG Multifamily Staffing
08.2023 - Current
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Sales Associate

Nordstrom
01.2020 - 08.2021
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Advisor

Concentrix
04.2019 - 01.2020
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

High School Diploma -

Vance High School
Charlotte, NC
06.2016

Skills

  • Teamwork and collaboration
  • Data Entry
  • Written Communication
  • Analytical and critical thinking
  • Attention to detail
  • Outstanding Interpersonal Skills
  • Customer Service Experience

Timeline

Leasing Consultant

BG Multifamily Staffing
08.2023 - Current

Customer Retention Specialist

Spectrum
08.2021 - Current

Sales Associate

Nordstrom
01.2020 - 08.2021

Sales Advisor

Concentrix
04.2019 - 01.2020

High School Diploma -

Vance High School

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