Kiana Oviedo

Developing strategies to retain customers, Building and maintaining relationships with customers, Gathering information about customer complaints, Negotiating and securing contract renewals, Resolve customer issues promptly and effectively, Address customer concerns and provide solutions, Analyzing customer behavior, Balancing sales goals with customer satisfaction, Customer and sales representative communication, Developing and implementing customer loyalty programs, Monitor customer retention with reports

Walmart Department Manager is responsible for leading their team, overseeing daily department operations, and ensuring high levels of customer service and sales. Key duties include managing staff, delegating tasks, ensuring the sales floor is clean and well-stocked, maintaining inventory, and providing training and coaching to associates. The role requires strong leadership and communication skills to manage personnel, resolve customer issues, and drive department performance.