Kailyn Burton
Clinton,IL
Summary
Dedicated Correctional Officer with strong conflict resolution and policy enforcement skills. Proven ability to monitor inmate behavior and maintain safety, ensuring compliance with facility regulations. Technologically advanced, ensuring all information is correct and updated if needed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Officer
Dewitt County Sheriff's Office
Clinton, IL
08.2024 - Current
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Responded swiftly to incidents, de-escalating conflicts and maintaining order within the facility.
- Ensured Booking procedures were completed with up-to-date photos, clear fingerprints, and correct information.
Shift Leader
Moe's Southwest Grille
Bloomington, IL
06.2023 - 08.2024
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new team members on food preparation and customer service standards.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Implemented workflow improvements that enhanced team productivity during peak hours.
- Completed cash and credit card transactions accurately using POS software.
Relationship Banker
Heartland Bank And Trust
Clinton, IL
10.2021 - 06.2023
- Cultivated strong customer relationships to enhance client satisfaction and retention.
- Assisted clients with account management, loans, and financial services inquiries.
- Streamlined processes for account opening and closing, reducing wait times for clients.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
Shift Leader
Subway
Clinton, IL
09.2018 - 10.2021
- Resolved customer complaints promptly, ensuring high satisfaction and repeat business.
- Monitored food safety protocols to maintain compliance with health regulations.
- Coordinated shifts effectively, optimizing staff resources to meet operational needs.
- Conducted regular performance evaluations, providing constructive feedback to improve team morale and skills.
Education
High School Diploma -
Clinton High School
Clinton, ILAssociate of Science -
Heartland Community College
Normal, ILSkills
- Conflict resolution skills
- Policy enforcement
- Background investigations
- Time management
- Booking procedures
Certification
- Correctional Officer Academy - Aug 2024-Oct 2024
- Taser Certification
- CPR Certification
- Leads Certification
Timeline
Correctional Officer
Dewitt County Sheriff's Office
08.2024 - Current
Shift Leader
Moe's Southwest Grille
06.2023 - 08.2024
Relationship Banker
Heartland Bank And Trust
10.2021 - 06.2023
Shift Leader
Subway
09.2018 - 10.2021
High School Diploma -
Clinton High School
Associate of Science -
Heartland Community College