Kailyn Foster
North Sioux City,SD
Summary
I am an energetic, hard worker; I excelled as a Barista Shift Lead at Stone Bru Coffee Company, enhancing customer satisfaction and loyalty through effective issue resolution and creating a welcoming atmosphere. I am trained in barista skills, customer communication, and food safety. I have demonstrated a strong work ethic and positive attitude, significantly improving service efficiency and team performance. I am passionate about creating connections with like-minded people and helping wherever I can!
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Stone Bru Coffee Company
06.2024 - Current
- Handled and resolved customer issues and complaints professionally and tactfully to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain clean and operable standards.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained new hires in food and drink handling and safety protocols to boost knowledge and performance.
Server
The Diving Elk Bar and Restaurant
04.2024 - Current
- Cultivated lasting connections with regular customers.
- Worked with a computer system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep the dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Stone Bru Coffee Company
02.2023 - 06.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote a welcoming, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Dakota Valley High School
North Sioux City, SD05-2025
Skills
- Creative problem solving
- Reliability
- Customer service
- Strong work ethic
- Cooperative and positive attitude
- Active listening
- Team development
- Multitasking and organization
Hobbies
- Programming
- Software/Web Development
- Graphic Design
- Animation
- Painting/Crafting
Timeline
Barista Shift Lead
Stone Bru Coffee Company
06.2024 - Current
Server
The Diving Elk Bar and Restaurant
04.2024 - Current
Barista
Stone Bru Coffee Company
02.2023 - 06.2024
High School Diploma -
Dakota Valley High School
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