Kailyn King
Beallsville
Summary
Dedicated professional with experience at Genesis Nursing Home, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and effective teamwork. Skilled in maintaining sanitary environments and adept at addressing resident needs, ensuring a welcoming atmosphere. Strong attention to detail and commitment to quality service.
Motivated waitress/matron with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Housekeeper
Genesis Nursing Home
03.2025 - 03.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Assisted residents where appropriate.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Handled requests for extra linens, toiletries and other supplies.
- Returned emptied garbage receptacles to proper locations.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Barista/Cook/Waitress
Sistersville Emporium
04.2020 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Managed opening and closing shift kitchen tasks.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
GED -
Homeschooled
Sistersville 03-2022
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Genesis Nursing Home
03.2025 - 03.2025
Barista/Cook/Waitress
Sistersville Emporium
04.2020 - 10.2024
GED -
Homeschooled
Similar Profiles
Shana BurchShana Burch
Dietary Cook at Genesis Nursing HomeDietary Cook at Genesis Nursing Home
Henry MainaHenry Maina
RN at Genesis Rehabilitation ServicesRN at Genesis Rehabilitation Services
RODAPHNA ADJOCYRODAPHNA ADJOCY
Registered Nurse at Mayfair Village Nursing Care CenterRegistered Nurse at Mayfair Village Nursing Care Center