Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
The Breakfast Club DMV
04.2023 - 09.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Managed over 50 customer calls per day.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Childcare Provider
Babysitting Child Care
08.2021 - 06.2022
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Enforced rules and managed behavior through developmentally appropriate discipline.
Developed strong relationships with families, providing regular updates on child progress and establishing trust.