Kailyn Taylor
Fate,Texas
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Energetic childcare professional with history of entertaining, teaching and protecting children. Follows parents' wishes with care and looks for opportunities to engage children in fun and learning-focused opportunities.
Overview
4
4
years of professional experience
Work History
Manager
Pappy Express Car Wash
Royse City, TX
10.2023 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized special events such as conferences or training sessions for employees.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Conducted quality, timely performance feedback and performance appraisals.
- Created training modules and documentation to train staff.
Childcare Provider
Self-employeed
Rockwall, TX
06.2020 - Current
- Encouraged positive interactions between children by providing supervision at all times.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Provided nurturing and appropriate environment for children ranging in age from newborns to preteens.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Instructed children in eating, resting and restroom habits.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Observed children's behavior and development, communicate information with parents.
- Dressed children and changed diapers.
- Sanitized toys and tables to maintain clean, safe environment.
Attendant
Pappys Express Car Wash
Royse City, TX
10.2021 - 10.2023
- Responded promptly to customer inquiries regarding services offered or product availability.
- Maintained cleanliness, neatness and organization of customer areas.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Answered guest questions regarding amenities and services and offered assistance in solving problems.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Opened and closed establishment on time with proper setup and procedure.
- Resolved customer issues to maintain high standards of customer satisfaction.
Education
High School Diploma -
Royse City High School
employedRoyse City, TX05-2023
Skills
- Strategic Planning
- Workforce Management
- Time Management
- Verbal and Written Communication
- Safety Awareness
- Incident Reporting
- Tool Management
- Complaint Resolution
- Chemicals Disposal
- Child Supervision
- Homework Assistance
- Child Safety Procedures
- Exercise and Outdoor Activities
- Responsible Driver
- Follows Directions
References
References available upon request.
Timeline
Manager
Pappy Express Car Wash
10.2023 - Current
Attendant
Pappys Express Car Wash
10.2021 - 10.2023
Childcare Provider
Self-employeed
06.2020 - Current
High School Diploma -
Royse City High School
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