Kailyn Troya
North Bergen
Summary
Detail-oriented and customer-focused Pharmacy Technician seeking certification with experience in sales, customer service, and healthcare volunteering. Adept at handling prescriptions, assisting pharmacists, and ensuring patient satisfaction. Strong knowledge of medication safety and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Gym Receptionist
Fitness Factory
Edgewater
01.2026 - Current
- Greet and assist members with inquiries and check-ins at the front desk.
- Manage membership registrations and processed payments efficiently and accurately.
- Schedule appointments for personal trainers and class sessions for clients.
- Assist with opening and closing duties such as checking inventory levels or stocking supplies.
Licensed Pharmacy Technician
Walgreens
04.2025 - Current
- Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Count, measure, and compound medications following standard procedures.
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculate dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Jewelry Consultant, Sales Rep
Kay Jewelers
06.2024 - Current
- Collaborate with a team to exceed sales goals, demonstrating strong teamwork, and communication skills.
- Manage customer relations through multiple channels, showcasing an ability to connect and communicate effectively.
- Handle products with great value, such as natural diamonds and gold.
Shadowing Student
HMH Palisades Medical Center
11.2024 - 03.2025
- Observe and assist a licensed pharmacy technician in daily operations, including prescription processing, and inventory management.
- Gain experience in HIPAA compliance and pharmacy regulations.
- Assist with stocking medications, organizing pharmacy supplies, and ensuring efficient workflow.
Merchandising Service
Lowe's Home Improvement
03.2022 - 07.2023
- Develop visually appealing product displays, showing creativity, and a keen eye for detail.
- Maintain an organized, high-value inventory, highlighting attention to detail and responsibility.
- Collaborate with the sales team to assist and provide excellent customer service.
Kennel Technician
Strut Your Pup
06.2021 - 07.2022
- Provide comprehensive care for animals, including feeding, bathing, and monitoring health, evidencing a hands-on approach to animal welfare.
- Monitor animal health and behavior, and report any concerns to management.
- Clean, disinfect, and maintain the kennel and cages on a daily basis.
- Educate customers on proper pet care techniques.
Technical Sales Associate Seasonal
Target
12.2017 - 12.2020
- Greet and assist guests, tailoring your approach based on their cues.
- Provide expert advice on electronics, and introduce new technology through demos and displays.
- Assist customers in optimizing their purchases with device protection options.
Education
Bachelor of Science -
Montclair
Skills
- Ability to multitask
- Cleanliness
- Customer service
- Proficient in the Office suite
- Team-oriented
- Compassionate Communication
- Stress Management
- Detail-Oriented
Timeline
Gym Receptionist
Fitness Factory
01.2026 - Current
Licensed Pharmacy Technician
Walgreens
04.2025 - Current
Shadowing Student
HMH Palisades Medical Center
11.2024 - 03.2025
Jewelry Consultant, Sales Rep
Kay Jewelers
06.2024 - Current
Merchandising Service
Lowe's Home Improvement
03.2022 - 07.2023
Kennel Technician
Strut Your Pup
06.2021 - 07.2022
Technical Sales Associate Seasonal
Target
12.2017 - 12.2020
Bachelor of Science -
Montclair