Summary
Overview
Work History
Education
Skills
Skill Attributes
Timeline
Generic

Kailyn Williams

Houston,TX

Summary

A talented and self-motivated individual, with extensive interest in working in a customer service capacity. Demonstrates positive work ethic and professional attitude towards customers, ensuring constant satisfaction. Able to build, develop and maintain partnerships with management and teammates to maximize effectiveness and serve customers.

Overview

4
4
years of professional experience

Work History

Seasonal Product Flow Warehousing Retail Associate

Best Buy C.O
10.2023 - 01.2024
  • Pick items/products in a timely manner that are on the sales floor for curbside and store pickups for customers.
  • Pick ships to home items so they can be delivered to the carrier facility.
  • Merchandise different products that needed to be out on the sales floor.
  • Down stocked merchandise (Gaming, TV's, Best Buy essentials, Computers, Sound bars etc.)
  • Help assist for in-store pickup for customers who had orders to get picked up.

Sales Associate/Beauty advisor

Dillard's Inc.
11.2022 - 08.2023
  • Performing makeup applications, skincare analysis, product demonstrations on walk-in customers and regulars.
  • Communicated and suggested products to guests and informed them about the latest trends, product benefits and upcoming store events.
  • Operated the cash register by balancing daily cash flows and ensuring compliance with overly cash amounts in register and under amount on a day to day basis which I opened and closed the register everyday
  • Worked efficiently to meet sales goals and monthly quota by enhancing product presentations and advertising cosmetic products connecting with customers through the connect app.
  • Educate customers on store promotions and loyalty programs based on the dillard's credit card sign ups.

Cashier-Team Member

Academy sports & Outdoors Inc.
01.2022 - 11.2022
  • Consistently operated to scanned products and did sales transactions for a variety of outdoor product equips, sporting goods and apparel clothing.
  • Processed return and refund transactions making sure product(s) were returnable in order to issue full credit.
  • Answered phone calls for customers, questions, comments and concerns in a multitasking timely manner.
  • Completed sale orders for online and in-store pickups.
  • Increased sales by 30% by promoting store Academy credit card sign- ups to each customer and recommended add-on purchases.

Party Host

Kids empire C.O
05.2021 - 11.2021
  • Prepared party area with decorations and set ups and fully sanitized tables with also making sure there is no debris on the floor or any parts of service area before guests arrives.
  • Fully interacted with the family guests and kids to have the best experience.
  • Followed safety procedures regarding to maintaining a cleanliness area every 30 minutes of the event service.
  • Help bring out Food, candy, cakes and drinks for guests in a timely manner.
  • Work well with the entire facility team to ensure the party service meet and exceed guest expectations.

Summer Intern

City Of Houston Hire Houston Youth Program
06.2020 - 08.2020
  • Filed vehicle maintenance invoices files that needed to be in alphabetical order.
  • Completed online customer service training courses for future purposes of getting a source of employment in the real world.
  • Studied courses on management and budgeting skills.
  • Completed onboarding training for local emergencies in the facility/workplace environment.

Education

High School Diploma -

Hastings High School
Houston, Texas
05.2022

Skills

  • Customer service
  • Retail Sales
  • Cash Handling
  • Points of Sale systems
  • Conflict resolution
  • Data entry
  • Microsoft Office
  • Detailed oriented

Skill Attributes

  • Computer literacy with Powerpoint, Excel, and Window applications
  • Great phone etiquette
  • Collaborative
  • Communicative
  • Problem solving
  • Active listening
  • Creative
  • Oriented Organization
  • Willingness to learn
  • Product merchandising and consultative selling

Timeline

Seasonal Product Flow Warehousing Retail Associate

Best Buy C.O
10.2023 - 01.2024

Sales Associate/Beauty advisor

Dillard's Inc.
11.2022 - 08.2023

Cashier-Team Member

Academy sports & Outdoors Inc.
01.2022 - 11.2022

Party Host

Kids empire C.O
05.2021 - 11.2021

Summer Intern

City Of Houston Hire Houston Youth Program
06.2020 - 08.2020

High School Diploma -

Hastings High School

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Kailyn Williams