Kaine Norrod
Cambridge Springs,PA
Summary
Experienced former Stocker, with 5+ years in retail. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at handling tasks independently or with team members. Determined, with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Overview
7
7
years of professional experience
Work History
Cashier
Kwik Fill
Cambridge Springs, PA
08.2025 - Current
- Processed customer transactions accurately and efficiently at the point of sale.
- Assisted customers in locating products and provided recommendations based on needs.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Monitored cash drawer for discrepancies, reporting issues to management promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Store Manager
Dollar General Market
Tidioute, PA
09.2024 - 06.2025
- Managed daily cash reconciliations to ensure accurate financial reporting at the register.
- Trained and mentored new staff on store operations and customer service standards.
- Conducted inventory checks to maintain stock levels and minimize discrepancies.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Pressure Washer, Batch
Jamestown Advanced Products
Jamestown, NY
07.2023 - 09.2024
- Was initially hired as Unloader on Paint Line : Was responsible for unloading Fire Rings, Greasetraps and other heavy metal items.
- Was offered a position in the Wash Room : Had to hang Farm Implements (Brush Cutters, Land Rakes, Root+Sub-Compact Grapples, Snow Pushers, Land Planes)
- Recently given the opportunity to train a new staff member in my Department.
- Have also learned to Powder Coat Paint.
- Managed the organization of washed items in designated areas for seamless processing.
- Followed safety protocols during high-pressure cleaning to prevent accidents and injuries.
Lead Stocker
Food Lion
New Kent, Virginia
12.2021 - 06.2023
- Responsible for pulling pallets off of truck.
- Had to break down pallets and organize onto L-Carts.
- Would bring carts to Sales Floor and stock merchandise.
- Swept/Mopped Sales Floor at the end of each night.
Sales Associate
Loves Travel Stops
Providence Forge, VA
08.2020 - 12.2021
- Worked Overnight shift. Was responsible for running Gas-Desk registers as well as Diesel-Desk register. Operated two sides of the store alone efficiently.
- Responsible for deep cleaning Coffee Pots, Tea & Soda Dispensers.
- Took apart & Deep-Cleaned Roller Grills every night.
- Stocked McLane Truck on nights it came in while also attending to duties above.
- Swept & Moped entire sales floor before end of shift everyday.
Stocker
Walmart
Jamestown, New York
04.2019 - 05.2020
- Worked on the Cap2 Team. Was responsible for stocking Pop/Water/Snacks/Juice aisles and Pet Supplies aisles primarily. Have experience in stocking all items/merchandise in the store.
- Also responsible for "throwing" or unloading the Trucks when they would arrive 2 out of 5 days of the week.
- Was also responsible for refilling gallons and packs of Water at the end of each night. (24 Packs, 32 Packs)
Education
High School Diploma -
Jamestown High School
Jamestown, NY06-2016
Skills
- POS Systems
- Customer Service
- Returns processing
- Cash Handling
- Customer Assistance
- Payment Processing
- Payment Collection
- Cash Register Operation
- Product Recommendations
- ID Verification
- Credit and cash transactions
- Currency counting
- Cleaning and sanitizing
- Regulatory Compliance
- Scanner operations
- Written and verbal communication
- Order Taking
- Conflict Resolution
- Merchandise Restocking
- Liquor regulations and compliance
- Liquor Law Compliance
- POS system operations
- Dependable and Responsible
- Forklift Operation
- Safely handling chemicals
- Work ethic and integrity
- Customer service
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Cashier
Kwik Fill
08.2025 - Current
Store Manager
Dollar General Market
09.2024 - 06.2025
Pressure Washer, Batch
Jamestown Advanced Products
07.2023 - 09.2024
Lead Stocker
Food Lion
12.2021 - 06.2023
Sales Associate
Loves Travel Stops
08.2020 - 12.2021
Stocker
Walmart
04.2019 - 05.2020
High School Diploma -
Jamestown High School