Sub Manager
Agavegan
Brazil
01.2024 - 06.2024
- Increased customer satisfaction by addressing and resolving complaints promptly and professionally.
- Established quality assurance procedures that ensured consistently high standards were met across all aspects of store operation.
- Assisted in budget planning and financial management, tracking expenses and monitoring revenue streams.
- Developed strategies to increase customer satisfaction.
- Implemented inventory control measures, reducing loss from theft or damage while maintaining stock levels.
- Managed a team of employees, providing necessary training and mentorship for their professional growth.
- Negotiated contracts with suppliers to secure favorable terms for product pricing, delivery timelines, and payment conditions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.