Kairee Johnson
Baltimore,MD
Summary
Motivated professional with a foundation in hospitality and customer service. Skilled in communication, planning, and problem-solving. Recent graduate with hands-on experience as a repair technician through academic projects and certificate programs. Ready to contribute effectively to a team and drive positive outcomes.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Computer/Detection Systems Repair (94F)
Army National Guard
Havre De Grace, MD
11.2024 - Current
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Completed all repair and maintenance activities promptly and to high quality standards. Repaired and tested electronic circuit boards, wiring and components.
- Followed detailed repair and maintenance procedures for consumer products. Utilized variety of tools and diagnostic equipment to complete repairs.
- Conducted diagnostic procedures to identify root causes of customer issues, delivering accurate repair recommendations.
- Strengthened communication skills through regular interactions with others. Gained strong leadership skills by managing projects from start to finish.
- Followed detailed repair and maintenance procedures for consumer products. Utilized a variety of tools and diagnostic equipment to complete repairs.
- Focused on safety and efficiency, providing comprehensive support to personnel performing skilled repairs.
- Completed troubleshooting procedures in approximately 45 minutes, significantly reducing typical resolution time.
Sales Floor Associate
Lidl US
Baltimore, MD
10.2023 - Current
- Replenished, organized, and stocked inventory, finishing tasks was expected to be done in 2 hours more in about 1 hour to 1 hour 30 minutes.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Trained new employees on company policies, procedures, and sales techniques to enhance team performance.
- Assisted in the training and development of new employees in terms of company policy, procedures, and sales techniques.
- Resolved conflicts using strong problem-solving and interpersonal skills, maintaining positive customer relations.
Education
Bachelor of Science - Accounting
Morgan State University
Baltimore, MD12-2029
Diploma - undefined
U.S. Army Ordnance School
Fort Gordon, GA08-2025
High School - undefined
Baltimore Polytechnic Institute
Baltimore, MD06-2023
Skills
- Priority management
- Maintenance proficiency
- Effective communication
- Work ethic
- Strong communication skills
- Customer support
- Focus
- Multitasking
- Quick learner
- Electronic troubleshooting
- Diagnostic equipment operation
- Preventive maintenance
- Computer literacy
- Organizational management
Accomplishments
- Graduated Basic Combat Training for the Army In april 2025
- Graduated Distinguished Honors In Advanced Individual Training (AIT) in Aug. 2025.
Affiliations
United States Army Ordnance Corps
Certification
- Personal Finance Management, Contracting Resources Group - 04/19/2025
- Certificate of Affiliation - US Army Ordnance Corps
- Basic Electricity and Electronics Certification - AC - 05/02/2025 , DC - 04/23/2025, and Digital - 05/12/2025
- Government Security Clearance
Timeline
Computer/Detection Systems Repair (94F)
Army National Guard
11.2024 - Current
Sales Floor Associate
Lidl US
10.2023 - Current
High School - undefined
Baltimore Polytechnic Institute
Diploma - undefined
U.S. Army Ordnance School
Bachelor of Science - Accounting
Morgan State University