Kaisha Arnold
Bentonville,Arkansas
Summary
Experienced bakery professional with a strong background in custom cake decorating, customer communication, and team training. Recognized for professionalism, ability to exceed customer expectations, creative problem solving, and time management. Managed supplies, cost estimates, sanitation, and customer concerns while supporting smooth daily operations for the team. Seeking to transition into a growth-oriented career where strong communication, problem-solving, administrative, and client service abilities can contribute to long-term success.
Overview
1
1
Language
9
9
years of professional experience
Work History
Head Cake Decorator
Harps Foods
Bella Vista, Arkansas
11.2017 - Current
- Decorated custom cakes for bakery orders and special events, ensuring customer satisfaction through personalized designs.
- Consulted customers on cake styles, colors, and written messages.
- Trained bakery staff on cake decorating techniques and order setup and store protocols.
- Managed customer interactions by answering phone calls, processing orders, and resolving disputes effectively.
- Developed detailed cost estimates for each cake design, providing transparency and clarity to customers.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Bentonville High
Bentonville, AR06-2010
Skills
- Cake decorating techniques
- Customer service
- Conflict resolution
- Verbal and written communication
- Attention to detail
- Time management
- Creative problem solving
- Multitasking
- Computer skills
Languages
American sign language
Limited
Timeline
Head Cake Decorator
Harps Foods
11.2017 - Current
High School Diploma -
Bentonville High