Jessica Weikel
Publix
Norcross,GA
16
years of professional experience
Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques.
Skilled Baker with exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Work History
Cake Decorator
2 Years 10 Months- Prepared special creams and frostings for cakes and other dessert specialties.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Used a variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Ensured cleanliness of food prep station by adhering to safety procedures and sanitization protocols.
- Precisely arranged display cases throughout workday to highlight finished products.
- Boosted sales by 10% through exceptional customer service and fostering repeat business.
- Managed incoming phone calls from customers to address inquiries and resolve issues.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Monitored temperatures of ovens, proof boxes and other equipment.
Rural Carrier
9 Years 5 Months- Improved customer service and satisfaction through effective communication and problem resolution
- Streamlined processes to enhance efficiency in mail delivery operations
- Maintain records of daily delivery and pick-up activities
- Identified suspicious mail and reported findings to supervisors
- Documented daily delivery and pick-up activities for efficient tracking
- Ensured positive customer experiences through friendly and professional communication
- Responded to customer inquiries, complaints, and requests promptly, ensuring a positive service experience
- Experience in streamlining processes and increasing efficiency
- Provided assistance to other mail carriers during peak delivery periods.
Cashier
2 Years 1 Month- Processed payments and operated cash register for customers at a local retail store
- Resolved customer inquiries and disputes, ensuring positive shopping experiences
- Guided customers in product selection and shared features to enhance purchase satisfaction
- Balanced cash drawer accurately at shift end, ensuring financial accountability
Education
High School Diploma
Skills
Deadline management
Food handling safety
Strong communication skills
Food production
Customer engagement
Organizational management
Food safety practices
Cake decorating techniques
Production-driven
Strong organizational and time management skills
Production focus
Detail-oriented
Accomplishments
Driver Safety Recognition, United States Postal Service | September 2022
Timeline
Cake Decorator
Publix
04.2023 - 02.2026Read More
Rural Carrier
United States Postal Service
11.2013 - 04.2023Read More
Cashier
Hobby Lobby
07.2010 - 08.2012Read More
Georgia Perimeter
Read More
Cabot High School
High School Diploma
Read More