Lauren Skelton
Redding,CA
Overview
12
12
years of professional experience
Work History
Cake Decorator
Sublime Cake Design
Redding, CA
04.2017 - Current
- Complete custom orders and requests in a timely manor.
- Organize supplies to ensure an efficient workflow.
- Troubleshoot and solve any complications that arise during business hours.
- Assist customers, both in person and over the telephone.
- Monitor inventory levels of supplies, and alert management when restocking is necessary.
- Manage staff, and orchestrate all business operations.
- Responsible for both opening and closing procedures.
- Assists the business owner with daily tasks.
- Responsible for one's own workflow and production of daily tasks.
- Assist peers in business operations.
- Specific skills include organization, troubleshooting, customer service, time management, and assisting the public, management, and peers.
Cake Decorator
Walmart
Redding, CA
10.2015 - 03.2017
- Responsible for stocking and organizing the storefront of the business.
- Maintained the cleanliness of the storefront.
- Assisted customers in person or over the telephone.
- Completed customers' requests and orders.
- Responsible for both opening and closing procedures.
Cake Decorator/ Ice Cream Server
Coldstone Creamery
Redding, CA
09.2015 - 06.2016
- Prepared orders for customers.
- Cleaned and maintained the business/storefront.
- Responsible for opening and closing procedures.
- Assisted customers in person and over the phone.
Cake Decorator
Safeway
Redding, CA
05.2015 - 09.2015
- Prepared orders for the storefront.
- Operated specialized equipment to complete daily tasks.
- Preparing orders for sale.
- Assisting customers over the telephone and in person.
- Opening and closing procedures.
Office Assistant
Shasta College
Redding, California
01.2014 - 01.2015
- Assisted the Student Services office.
- Front reception.
- Assisted clients in person or by telephone.
- Completed tasks such as copying, filing, organizing the office, delivering interoffice mail, assisting in organizing events, and managing office materials such as flyers and posters.
Education
High School Diploma -
Shasta High School
Redding, CA06-2013
Skills
- 10 years of customer service
- Able to complete tasks within a tight deadline
- Effective in team management
- Excellent organizational skills
- Efficient in production quantity and quality
- Attention to detail
Timeline
Cake Decorator
Sublime Cake Design
04.2017 - Current
Cake Decorator
Walmart
10.2015 - 03.2017
Cake Decorator/ Ice Cream Server
Coldstone Creamery
09.2015 - 06.2016
Cake Decorator
Safeway
05.2015 - 09.2015
Office Assistant
Shasta College
01.2014 - 01.2015
High School Diploma -
Shasta High School
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