Kaishram Lalaram
Queens Village,NY
Summary
Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Demonstrated success in directing and strengthening all aspects of online retail sales and service. Proficient in business strategies, inventory coordination and successful promotions to enhance sales. Achievements include generating average of $30,00-50,000 per month on one account. Demonstrated success in directing and strengthening all aspects of online retail sales and service. Proficient in business strategies, inventory coordination and successful promotions to enhance sales.
Overview
15
15
years of professional experience
1
1
Certification
Work History
E-COMMERCE SPECIALIST
OEM Source Inc.
Brookyln , New York
12.2018 - Current
- Maintained working knowledge of company products, services and promotions.
- Educated and engaged customers through product demonstrations via video software.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Tracked inventory and reviewed retail trends with spreadsheets in order to make timely and proactive business decisions.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Completed up to sales and shipments every week.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
E-COMMERCE ASSISTANT
BEADZ MEDIA LTD
Brooklyn, New York
05.2015 - 08.2017
- Processed and created freight labels.
- Processed return labels and issued refunds.
- Filed damaged claims.
- Resolved customer issues.
- Worked closely with UPS and FedEx Account Managers to resolve issues.
- Apply complex software systems such as google cloud sheet, FedEx Ship Manager, ShipStation, Shipworks, Adobe Reader, Thunderbird, etc.
- Expert in using UPS, USPS and FedEx technical website navigation.
- Had access to extranet.
- Send and receive high volumes of e-mails on a daily basis.
- Follow up calls and emails on a daily basis to ensure continued customer satisfaction.
- Tracked and maintained purchase orders, in a proper and effective manner.
- Negotiated with vendors, carriers and customers regarding late delivery and cancellations.
- Updated and maintained reports and systems, accurately.
- Assisted with end-of-season sample management, sample sale coordination and visual rack management.
- Prepared, edited and posted accurate and relevant web content and product descriptions.
SALES ASSOCIATE
JNE
Queens, New York
05.2006 - 12.2014
- Eight years of retail customer experience.
- Assisted customers.
- Ordered merchandise and track inventory.
- Created displays.
- Resolved problems and implemented solutions.
- Provided IT and technical support by servicing computers and programming cash registers.
- Answered phone and responded to customer inquiries.
- Performed cashier duties.
Education
Associate - Applied Science, Computer Information Systems
New York City College of TechnologyThe City University of New York
2017
BBA - Computer Information Systems
Baruch College of The City University of New York
New York, NY08.2024
Skills
- eBay Professional Seller
- Amazon Professional Seller
- Amazon FBA
- BackMarket Seller
- Listings creation
- Shipping management
- Package tracking
- Inventory coordination (Fishbowl)
- Basic Python programming, C programming
- Basic Kali Linux skills
- Basic Computer Networking Skills
- Efficient in responding to all emails, messages and general inquiry
- Microsoft office (Basic Skills in Excel and word)
- ShipStation shipping software
- Basic Windows and Mac Skills
- Online Platforms
- PC Installation
- E-Commerce
- Google Ads
- Heavy Lifting
- Pricing Structures
- Office Cleaning
- Hand Trucks
- Diagnostics Skill
- Administrative Support
- Packing Procedures
Certification
CompTIA A+ Certified
Working out, martial Arts, rock concerts, etc
Martial Arts - Karate, Cardio Kickboxing, Western Boxing. Muay Thai, Ju-Jitsu. Weight lifting, cardio.
Music- Rock,heavy rock, alternative, rap-rock. Dance,Edm. 80's , Christian rock
Concerts- Three Days Grace, Skillet. E-Zoo.
Movies- action, romance, marital arts, drama
Meditation
Additional Information
- Interests in Cyber Security/Information Security.
- Interests in Artificial Intelligence/Machine Learning.
- I have tired to crete my own website.
- Animal lover.
- Car enthusiast
- Video Gaming
- Willing to Commute by bus or train, no matter the distance.
- Fully Vaccinated
Work Ethics:
I have very strong work ethics:
I am honest, kind, dedicated and trustworthy.
Easy to work and easy to get along with different ethnicities, cultures and all races.
Always show respect to my Managers, Owners and Co-workers.
Willing to travel to work using either the bus or train
Traveling long distances is NOT a problem.
Going the extra mile and do whatever it takes to accomplish my tasks.
Willing to make sacrifices and will conduct myself in an ethical and moral manner.
"Happiness is Within" and I always try my best.
Thank you.
Income Type: 1099
Currently, I can only work as a 1099 Independent Contractor.
I will require sponsorship if it's possible.
Thank you.
Timeline
E-COMMERCE SPECIALIST
OEM Source Inc.
12.2018 - Current
E-COMMERCE ASSISTANT
BEADZ MEDIA LTD
05.2015 - 08.2017
SALES ASSOCIATE
JNE
05.2006 - 12.2014
Associate - Applied Science, Computer Information Systems
New York City College of TechnologyThe City University of New York
BBA - Computer Information Systems
Baruch College of The City University of New York
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