Kaithlyn Ramirez
Tampa,FL
Summary
Dedicated professional with a focus on patient education and problem-solving. Experienced in coordinating care and conducting assessments to improve health outcomes for diverse populations. Committed to fostering independence and understanding among patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Linkage to Care Coordinator
Hillsborough County Health Department
07.2021 - 06.2026
- Monitored about 30 patient caseloads monthly and adjusted care plans based on individual barriers to care.
- Managed medical records with accuracy and confidentiality, ensuring compliance with HIPAA regulations.
- Educated patients and families on health management, improving understanding of treatment options for Diagnosed Individuals living with HIV.
- Facilitated communication between healthcare providers and patients to ensure continuity of care.
- Conducted assessments to evaluate patient needs, ensuring appropriate resource allocation.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate intervention , Including Home visits.
- Conducted assessments screenings to identify potential health risks and provide appropriate interventions.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Conducted Pre and Post Test Counseling
- Coordinated patient care plans to enhance service delivery and improve health outcomes.
- Assist with the outreach activities and collaborate with Community Partners.
- Attended 10 yearly trainings to maintain knowledge and learn new skills.
- Facilitate warm hand offs to treatment providers and community resources, including housing, employment, and insurance support.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Health Support Specialist WIC
Department of Health
12.2019 - 07.2021
- Assesses eligibility for WIC benefits and provides general clinic support, including clerical duties and outreach.
- Coordinates intake and registration processes for new participants, ensuring they understand their rights and responsibilities.
- Participates in community initiatives related to breastfeeding and nutrition education
- Obtains demographic data through phone interviews with current and potential WIC participants. Makes appointments for customers utilizing the FL-WISE computer system. Schedules, reschedules, and cancels appointments efficiently and accurately, maintaining confidentiality of client information in FL-WISE system.
- Informs potential new clients of WIC income eligibility guidelines and advises all clients of items they need to bring to their appointment.
- Provides nutrition education, breastfeeding support, supplemental food issuance and referrals to health and other social services.
- Educates participants regarding proper nutrition on an ongoing basis.
- Educates and supports participants in breastfeeding
- Determines eligibility for services using guidelines provided by State WIC program.
- Weighs and measures pregnant women, infants and children using scales, recumbent boards and upright measuring boards.
- Issues WIC benefits on WIC EBT cards, which allows the participant, Parents/caretakers, or proxies to purchase food package from an authorized WIC vendor.
- Distributes supplies and equipment; tracks inventory; ensures maintenance of needed supplies.
- Facilitates referrals and follow-up to other health and community services and through the Compass program.
- maintains accurate logs and compiles records of work performed; prepares regular and special reports as required.
- Ensures compliance with all federal, state, local, and department laws, regulations, and requirements.
Secretary Specialist
Department of Health
09.2016 - 07.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Liaised between clients and vendors ,and Case managers maintained effective lines of communication.
- Responsible for educating the patient on the CMS program.
- Provided administrative support to the Nurse coordinators
- Screened inbound calls and transferred to the proper department .
- Input patient information into the EHR System
- Greeting clients, providers, and the public, directing them appropriately, and providing general information.
Education
High School Diploma -
Cypress Hills Public School
New York, NYSkills
- Case management
- Patient education
- Organizational skills
- Policy adherence
- HIPAA compliance
- Patient assessment
- Time management
- Problem-solving
- Verbal and written communication
- Data entry
- Client relationship management
- EHR Systems
Certification
- Mental Health First Aid Certificate
- Pre and post test counseling Certification
Languages
Spanish
Native or Bilingual
Timeline
Linkage to Care Coordinator
Hillsborough County Health Department
07.2021 - 06.2026
Health Support Specialist WIC
Department of Health
12.2019 - 07.2021
Secretary Specialist
Department of Health
09.2016 - 07.2019
High School Diploma -
Cypress Hills Public School