Kaitlin Burkhardt
Parker,CO
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Owner/ Instructor
Hardt CPR LLC
01.2020 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Household Manager
Private Childcare
04.2020 - 08.2023
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Travel Advisor
AAA Colorado
01.2018 - 06.2019
- Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Education
Bachelor of Arts - Management, Tourism
Metropolitan State University
Denver, CO05.2018
Skills
- Impeccable Customer Service
- Excellent listener
- Empathetic and courteous
- Detail Oriented
Timeline
Household Manager
Private Childcare
04.2020 - 08.2023
Owner/ Instructor
Hardt CPR LLC
01.2020 - Current
Travel Advisor
AAA Colorado
01.2018 - 06.2019
Bachelor of Arts - Management, Tourism
Metropolitan State University
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