Student Caller Supervisor
University of North Florida
Jacksonville, FL
08.2020 - 05.2024
- Researched inquiries using internal databases and other sources of information to provide accurate answers.
- Utilized effective communication techniques to build relationships with alumni.
- Worked with a team to raise over $1.7M for the University.
- Developed strategies to increase response rates from prospecting campaigns.
- Created automated emails for prospects based on their interests and preferences.