Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Division III Hockey player, makeup artist, novice nail technician
Timeline
Generic

Kaitlin Cowie

Hairstylist
West Henrietta,NY

Summary

Seeking a full time position as a hair stylist. Looking for the opportunity to learn and grow and excel. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Server/Cashier/Customer Service Associate

Henrietta Hots
11.2018 - Current
  • Responsibilities include greeting customers, taking orders, topping, and bagging orders, taking phone orders, cashing out customers
  • Nightly closing duties included cleanliness of restaurant, restocking all products, cash out and reconciliation of pay drawers and some banking.
  • Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for fast food counter service restaurant with social relevancy and intentionality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike
  • Handled cash transactions accurately, contributing to balanced daily financial reports
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
  • Maintained a clean and orderly dining area for an enjoyable guest experience
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Worked with POS system to place orders, manage bills, and handle complimentary items

Summer Camp Counselor

Town of Henrietta Recreation
06.2023 - 08.2023
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events
  • Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic

Hostess

Wild Wood Country Club
11.2018 - 10.2020
  • Responsibilities include greeting customers, guiding customers to their tables, answering phones, and taking reservations, wedding and banquet set up.

Cosmetology Internship

Salon Bello
05.2023
  • Observed different hair techniques, formulas, and new products
  • Client relations/Customer Service/Appointment Scheduling
  • Time management skills, learned daily salon operations

Cosmetology Internship

I Walked Out Like This Salon
05.2023
  • Observed different hair techniques, formulas, and new products
  • Client relations/Customer Service/Appointment Scheduling
  • Time management skills, learned daily salon operations
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support

Education

Associate of Arts - Business Administration

Hilbert College
Hamburg, NY
08.2023 - 05.2025

High School Diploma -

Rush Henrietta Central School District
Henrietta, NY
06.2023 - 06.2023

Cosmetology - Cosmetology

MONROE BOCES EMCC
Fairport, NY
06.2023 - 06.2024

Skills

Administrative Support

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Certification

Cosmetology

Leadership Experience

  • Leadership Program Scholarship, Hilbert College, Hamburg, NY
  • Student Athlete, Women's Ice Hockey, Hilbert College, Hamburg, NY, Fall 2023, Present
  • Team Leader, Tier 1 Buffalo Regal 19U Girls Hockey team, 2022-2023
  • Team Leader, Tier 2 Rochester Edge Girls Hockey team, 2012-2022, National Championship in 2021

Division III Hockey player, makeup artist, novice nail technician

NCAA Division III Hockey player at Hilbert College-leading team scorer

Novice Makeup Artist who loves doing makeup for people and learning all about makeup application

Novice Nail Technician-love doing my own nails as well as other people, experience in gel and acrylic

Timeline

Associate of Arts - Business Administration

Hilbert College
08.2023 - 05.2025

Summer Camp Counselor

Town of Henrietta Recreation
06.2023 - 08.2023

High School Diploma -

Rush Henrietta Central School District
06.2023 - 06.2023

Cosmetology - Cosmetology

MONROE BOCES EMCC
06.2023 - 06.2024

Cosmetology Internship

Salon Bello
05.2023

Cosmetology Internship

I Walked Out Like This Salon
05.2023

Server/Cashier/Customer Service Associate

Henrietta Hots
11.2018 - Current

Hostess

Wild Wood Country Club
11.2018 - 10.2020

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Kaitlin CowieHairstylist