Kaitlin Cowie
Hairstylist
West Henrietta,NY
Summary
Seeking a full time position as a hair stylist. Looking for the opportunity to learn and grow and excel. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Server/Cashier/Customer Service Associate
Henrietta Hots
11.2018 - Current
- Responsibilities include greeting customers, taking orders, topping, and bagging orders, taking phone orders, cashing out customers
- Nightly closing duties included cleanliness of restaurant, restocking all products, cash out and reconciliation of pay drawers and some banking.
- Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for fast food counter service restaurant with social relevancy and intentionality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike
- Handled cash transactions accurately, contributing to balanced daily financial reports
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Used slow periods to restock supplies, ice, trays, and delivery bags
- Worked with POS system to place orders, manage bills, and handle complimentary items
Summer Camp Counselor
Town of Henrietta Recreation
06.2023 - 08.2023
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations
- Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic
Hostess
Wild Wood Country Club
11.2018 - 10.2020
- Responsibilities include greeting customers, guiding customers to their tables, answering phones, and taking reservations, wedding and banquet set up.
Cosmetology Internship
Salon Bello
05.2023
- Observed different hair techniques, formulas, and new products
- Client relations/Customer Service/Appointment Scheduling
- Time management skills, learned daily salon operations
Cosmetology Internship
I Walked Out Like This Salon
05.2023
- Observed different hair techniques, formulas, and new products
- Client relations/Customer Service/Appointment Scheduling
- Time management skills, learned daily salon operations
- Enhanced intern productivity by assisting with project coordination and providing ongoing support
Education
Associate of Arts - Business Administration
Hilbert College
Hamburg, NY 08.2023 - 05.2025
High School Diploma -
Rush Henrietta Central School District
Henrietta, NY 06.2023 - 06.2023
Cosmetology - Cosmetology
MONROE BOCES EMCC
Fairport, NY 06.2023 - 06.2024
Skills
Administrative Support
Social Media Posting
Quick Learner
Professionalism and Etiquette
Excellent Customer Service
Communication
Outgoing and friendly
Teamwork and Collaboration
Supply Restocking
Tech-Savvy
Administrative Support
Certification
Cosmetology
Leadership Experience
- Leadership Program Scholarship, Hilbert College, Hamburg, NY
- Student Athlete, Women's Ice Hockey, Hilbert College, Hamburg, NY, Fall 2023, Present
- Team Leader, Tier 1 Buffalo Regal 19U Girls Hockey team, 2022-2023
- Team Leader, Tier 2 Rochester Edge Girls Hockey team, 2012-2022, National Championship in 2021
Division III Hockey player, makeup artist, novice nail technician
NCAA Division III Hockey player at Hilbert College-leading team scorer
Novice Makeup Artist who loves doing makeup for people and learning all about makeup application
Novice Nail Technician-love doing my own nails as well as other people, experience in gel and acrylic
Timeline
Associate of Arts - Business Administration
Hilbert College
08.2023 - 05.2025
Summer Camp Counselor
Town of Henrietta Recreation
06.2023 - 08.2023
High School Diploma -
Rush Henrietta Central School District
06.2023 - 06.2023
Cosmetology - Cosmetology
MONROE BOCES EMCC
06.2023 - 06.2024
Cosmetology Internship
Salon Bello
05.2023
Cosmetology Internship
I Walked Out Like This Salon
05.2023
Server/Cashier/Customer Service Associate
Henrietta Hots
11.2018 - Current
Hostess
Wild Wood Country Club
11.2018 - 10.2020