Kaitlin Datiz
Winter Park
Summary
Proactive and detail-oriented professional with proven experience in customer service and office management, notably at The Joint Chiropractic. Excelled in organization and time management, enhancing office efficiency and improving patient satisfaction. Demonstrated expertise in data entry and client relations, contributing to a streamlined check-in process and elevated member experience.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
01.2023 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sold memberships, complete transactions using point of sale software and ensure all member accounts are current and accurate
- Educate patients on wellness offerings and services
Front Desk Receptionist
Contemporary Women’s Care
02.2022 - 01.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Winter Park High School
Winter Park 05-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Customer/Client relations
Languages
English
Timeline
Wellness Coordinator
The Joint Chiropractic
01.2023 - 01.2025
Front Desk Receptionist
Contemporary Women’s Care
02.2022 - 01.2023
High School Diploma -
Winter Park High School
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