Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Volunteer Experience
Timeline
Generic

Kaitlin Dozier

Athens,GA

Summary

Professional with strong background in customer interactions, service solutions, and leadership. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

14
14
years of professional experience

Work History

Doordash Driver

DoorDash
04.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Delivered goods and products to customer on time and in excellent condition while maintaining professional and friendly demeanor.

Animal Caretaker

USDA-ARS
01.2022 - 11.2022
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Regularly assisted in procedures by capturing and restraining animals for treatment, inoculations, and specimen collections, both ante and postmortem

Animal Caretaker

USDA-ARS
04.2020 - 01.2022
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Cared for and treated a variety of animal species to include traditional laboratory animals such as hamsters, mice, rabbits, guinea pigs, and rats, as well as ferrets, wean pigs, poultry, and aquaculture species
  • Assisted aquaculture department by setting up and calibrating several multi-tank systems to run aqua-shade trials, to determine the correlation effects of water flow rates relative to disease transmission in fish, as well as running tests and recording data for project.

Farrowing Lead

Iowa Select Farms
01.2020 - 04.2020

Equine Barn Hand

Lloyd Veterinary Medical Center
08.2017 - 12.2019

Flooring Specialist

Simply Clean And Restoration
05.2016 - 07.2017

Human Resources Sergeant

United States Army
10.2010 - 05.2015
  • Prepared 15+ reports monthly on staffing levels, eligibility, and status of personnel
  • Consistently handpicked to perform duties above assigned rank and position
  • Regularly performed customer service to include records updates, outlining promotion and reassignment criteria using problem solving, logic and focusing on the individual customer
  • Supervised activities including maintaining personnel records, customer service and coordinating personnel actions for service members and their families
  • Initiated, monitored, and processed yearly personnel evaluations for unit of 750+ personnel

Education

M.S. - Human Resources Management

Southern New Hampshire University
11-2025

B.S. - Animal Science

Iowa State University
12.2019

Skills

  • Administration
  • Customer Service
  • Stress tolerance
  • Attention to detail
  • Personnel Management
  • Tenacious work ethic
  • Social perceptiveness
  • Dependability

Accomplishments

  • Able to perform at management levels through inductive reasoning, time management and conflict resolution, increasing efficiency while simultaneously mentoring six entry-level human resources specialists and flawlessly coordinating over 500 personnel actions, to include evaluation reports, awards and honors, reassignments, and financial transactions.
  • Increased office efficiency and job knowledge of five entry-level human resources specialists within organization supporting over 750 personnel from 15% to 98% in thirty days, resulting in accolades from the Senior Human Resources Manager in the region for being the #1 ranked personnel office in the region through persistent dedication, problem solving, research, organization, and time management abilities.

Volunteer Experience

Volunteer Services and Foster, 11/14, 04/16, Coastal Pet Rescue, Savannah Metro Area, GA, Established tracking mechanisms for volunteer hours and contributions., Organized and supervised volunteers for scheduled group workdays and other events., Performed actions to ensure the safe and successful adoption of rescued dogs and cats to homes where their needs can be met for a happy, safe, and comfortable life.

Timeline

Doordash Driver

DoorDash
04.2023 - Current

Animal Caretaker

USDA-ARS
01.2022 - 11.2022

Animal Caretaker

USDA-ARS
04.2020 - 01.2022

Farrowing Lead

Iowa Select Farms
01.2020 - 04.2020

Equine Barn Hand

Lloyd Veterinary Medical Center
08.2017 - 12.2019

Flooring Specialist

Simply Clean And Restoration
05.2016 - 07.2017

Human Resources Sergeant

United States Army
10.2010 - 05.2015

M.S. - Human Resources Management

Southern New Hampshire University

B.S. - Animal Science

Iowa State University
Kaitlin Dozier